What are the responsibilities and job description for the Financial Services Support Representative position at Randstad?
If you enjoy working in a fast paced, detail oriented environment this role is for you! Forward facing Retirement funds processing position. This is a high volume position that requires attention to detail, soft skills (phone), and ability to learn quickly.
A Fortune 100 company headquartered in Columbus, OH is actively seeking 2 Financial Services Support Representatives (Data Entry Operators) to join the Private Retirement Plan Operations team at their location in downtown Columbus, Ohio. Our client provides products and services to manage retirement plans for private and public companies and organizations across the nation, and is currently the #1 provider for public 457 plans.
Why Work With Us?
- Pay: $19.00
- Start Date: 4/21/25
- Job Location: Three Nationwide Plaza Columbus, Ohio (hybrid work schedule: Tues/Wed or Wed/Thurs in office the other 3 days are work from home)
- Schedule: Monday- Friday 9:00 am- 5:30 pm EST
- Weekly Pay and Health Benefits
- Free Parking
- Career Growth Opportunities
About the Job:
The role is responsible for the accurate and timely processing of Public Sector participant withdrawals, rollovers to new providers, beneficiary payouts and outgoing transfers via RP Link/DcDirect. This will require navigating and effectively entering data into a multitude of Retirement Plan applications and maintaining business knowledge on these processes.
Performs one or more of the following:
- Reviews standard distributions and details submitted with sold cases
- Processes business requests according to government regulations, contract provisions and internal procedures and controls
- Prepares contract files from the processing systems; including cover letters, any necessary state disclaimers, and side letters.
- Working with Not In Good Order deposits. Reaching out to the PPA/TPA to get items into good order.
- Process withdrawals
- Cut checks to return funds that are not able to be deposited
- The Goals is: Processing 55 transactions per day with 99% accuracy while preventing fraud and delivering the best customer service.
As an ideal candidate you will have:
- A completed (or near completion) bachelor's degree in Business, Finance, Economics or other related fields highly preferred
- 1-2 years' work experience in an office
- Verbal and interpersonal skills to best communicate technical information
- Ability to multi-task and navigate multiple systems
- Ability to work in a high production environment
- Quick Learner
- Self-Starter
- Knowledge of Word and Excel
- Ability to type 40 wpm
Interested?
Make sure your resume is up to date and forward it to Michelle.liggett@randstadusa.com for consideration. Thank you and we look forward to connecting with you!
Salary : $19
