What are the responsibilities and job description for the Service Advisor/Writer position at Randy Curnow Buick GMC?
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department.
Responsibilities:
- Greet customers and assist them with their automotive service needs
- Schedule appointments and manage the service department's calendar
- Communicate with customers about their vehicle's maintenance and repair needs
- Provide accurate estimates for services and repairs
- Coordinate with technicians to ensure timely completion of work
- Maintain detailed records of customer interactions and service history
- Upsell additional services or products as appropriate
- Resolve customer complaints or concerns in a professional manner
- Stay up-to-date on industry trends and advancements in automotive technology
Requirements:
- - Valid Driver's License
- Previous experience in automotive service or related field preferred
- Strong knowledge of vehicle maintenance and repair processes
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient computer skills for managing customer records and scheduling appointments
- Exceptional customer service skills with a focus on building long-term relationships
Skills:
The ideal candidate for this position will possess the following skills:
- Automotive sales background
- Vehicle maintenance proficiency
- Automotive service understanding
- Strong customer service abilities
We offer competitive pay based on experience, ongoing training, and opportunities for career advancement. If you are passionate about providing exceptional customer service in the automotive industry, we would love to hear from you. Apply today to join our team as a Service Advisor!
Job Type: Full-time
Pay: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $48,000