What are the responsibilities and job description for the Cashier/Receptionist position at Randy Wise Automotive Team?
Job Description
Job Description
Join the Randy Wise Automotive Team, a distinguished name in the automotive industry located in Flint, Michigan. We are currently seeking a friendly and professional Cashier / Receptionist to be the welcoming face of our business. As a vital part of our customer service category, this position is an excellent opportunity for individuals who excel in customer interactions and thrive in a dynamic, fast-paced environment. Your role is crucial in ensuring that our clients receive top-notch service as soon as they enter our doors. With no work-from-home requirement, you'll be right at the heart of our operations, interacting personally with both our team and valued customers.
At Randy Wise, we pride ourselves on cultivating a positive, inviting atmosphere, and we believe that our front-of-house staff are instrumental in setting the tone for our clients' experiences. If you are enthusiastic about meeting new people, providing exceptional service, and want to be a part of a team that values quality and customer satisfaction, we would love to hear from you!
Benefits
Hourly Base Salary Based on Experience
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
Customer Interaction : Greet customers warmly and handle all customer inquiries with professionalism and positivity.
Transaction Management : Process all cash transactions accurately, including payments, receipts, and refunds.
Phone Reception : Manage incoming calls efficiently, directing them to the appropriate departments or personnel.
Record Keeping : Maintain and update customer records, ensuring data accuracy and confidentiality.
Administrative Support : Assist with general administrative tasks, including filing, data entry, and office maintenance.
Promotional Engagement : Inform customers about ongoing promotions and offers, enhancing their experience with our services.
Problem Resolution : Address and resolve customer complaints or issues promptly, escalating when necessary to ensure satisfaction.
Requirements
Education : A high school diploma or equivalent is required.
Experience : Previous customer service or cashier experience is a plus, but not mandatory.
Communication Skills : Strong verbal communication skills with a friendly and professional demeanor.
Organizational Skills : Ability to multitask and manage workloads efficiently in a fast-paced environment.
Technical Skills : Proficient with basic computer skills and capable of learning new software systems.
Dependability : Must be reliable and punctual to ensure smooth operation of the customer service front.
Team Player : Willingness to work collaboratively with team members to meet customer satisfaction goals.
