The Clinical Payment Specialist is responsible to manage clinical site payments from contract execution through reconciliation.
Job Responsibilities
Manage appropriate prioritization of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system.
Establish and maintain relationships with accountable country CSM, Contract Management Specialists & Assistants and affiliate financial staff. Provide direction for budget development, contract mapping and invoice processing questions in relation to the payment process.
Manage the purchasing process within SAP at the affiliate level for clinical site contracts.
Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance.
Conduct final site payment reconciliation
Identify risks and trends that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries.
Develop best practices and make recommendations to leadership for process improvements.
Responsible for ensuring all activities are executed in compliance with Client policies, procedures and SOP’s
Qualifications
Successfully completed secondary education. Completion of tertiary commercial or scientific education or equivalent highly preferred
Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred.
Some experience in budget and / or payment processes would be an advantage
Excellent Microsoft Office skills, particularly Microsoft Excel
Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English and preferable Spanish.
Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.
Able to work well within a team and autonomously
Key Stakeholders
Clinical Site Management (CSM)
Finance, including the Affiliate Finance and US Site Payments Team
Purchasing including, Outsourcing and OUS Contract Management Group
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