What are the responsibilities and job description for the Learning Systems & Compliance Specialist position at Rangam consultancy Inc?
Job Title : Specialist, Learning Systems & Compliance
Level : Junior (0-3 Yrs.)
Onsite / Hybrid : Hybrid- 50% onsite policy over two weeks, Tuesdays and Thursdays onsite, the other onsite day is flexible.
Location : Seattle, WA
Work Schedule : Normal Business Hours
Top Skills :
Minimum 2-3 years of experience in quality and compliance systems.
Experience with EDMS and LMS required
Experience with Deviations and or RCAs preferred
Prefer minimum 1 year experience in learning and development
Technical writing skills preferred
Note : Candidates with strictly lab and / or manufacturing experience would not be a fit for this role. QA / QC, training and compliance type roles would be better suited.
Position Summary :
The Specialist, Learning Systems & Compliance plays a crucial role in ensuring compliance withing Global Patient Operations.
This position focuses collaborating with our Learning Management System (LMS) partners to ensure effective deployment of training, support Change Management for Global Patient Operations as the single point of contact, supporting Deviations / CAPA investigations, and creating content based on proposed CAPAs.
Duties / Responsibilities :
Data Reporting : Generate and maintain regular compliance reports to share out to Global Patient Operations leadership for streamlined communication
System Integration : Work with IT and LMS administrators to integrate learning systems with other organizational tools and platforms. Actively engage in the identification, sharing, and adaptation of best training practices cross-functionally.
Subject Matter Expert (SME) : Create and maintain, as delegated, the Learning and Development governance documents (SOP / WI) in the DMS.
Compliance : Ensure that training programs comply with relevant industry regulations and internal policies.
Deviations / CAPAs : Support SCLT deviations and investigations to capture unexpected events and propose strategies to mitigate recurrence of events.
Content Creation : Creating content based on proposed CAPAs as needed to fill training gaps as identified from root cause analysis (RCA) investigations.
Change Management : Supporting contact for Global Patient Operations Impact Assessments. Attend CCRB Meetings to delegate Impact Assessments based on new proposed changes to capture needed improvements to processes and documents.
Critical Competencies :
Results oriented - A result-oriented individual, with a participative, strong personal work ethic, with a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances.
Flexible & Entrepreneurial skills - The ideal candidate must be able to navigate complex environments and ambiguous situations. They will be a change agent in a rapidly transforming organization.
Collaboration skills - Works effectively in a team-based organization, collaborates cross-functionally and builds alignment around goals and objectives. Readily builds consensus and achieves agreement on key initiatives and priorities.
Communication skills - Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group settings with internal and external stakeholders. Excellent listener; seeks broad input and feedback; frequent and effective follow-up.
Quality mindset – Able to adhere to standard policies and procedures and work within a controlled document management system (DMS)
Instructional Design – Works with content SMEs to create training based off needs analysis
Position reports to Manager Global Patient Operations - Learning Systems & Compliance
Qualifications :
Bachelor's degree in Education, Life Science, Technical Communication, or a related field
Minimum 2-3 years of experience in quality and compliance systems. (7 yrs experience overqualified, PhD overqualified)
Excellent verbal and written communication skills.
Technical writing skills
Excellent project management and organizational skills.
Prefer minimum 1 year experience in learning and development
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