What are the responsibilities and job description for the Branch Administration Manager position at Range Bank?
We are a community bank that has been established since 1887, bringing us to 138 years of serving our customers. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values.
As a Branch Administration Manager you are responsible for the effective performance of three branches within the Copper Country region, including operations, customer service, training, and security within the bank’s objectives.
Primary Responsibilities
Management:
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As a Branch Administration Manager you are responsible for the effective performance of three branches within the Copper Country region, including operations, customer service, training, and security within the bank’s objectives.
Primary Responsibilities
Management:
- Review and address regional staffing, training, and development needs
- Mentor and support Branch Managers and Customer Service Representatives
- Monitor staff performance and goals, provide ongoing feedback, and conduct performance evaluations
- Ensure proper training and development of all deposit services staff in the region
- Ensure effective implementation and adherence of bank policies and procedures
- Responsible for ensuring exceptional customer service standards are being upheld throughout the region
- Develop and maintain a relationship with key deposit customers
- Serve as the relationship manager for top business customers assisting with all deposit needs including providing proposals, performing account analysis, promoting Treasury Management services, and recommending solutions
- Work in conjunction with the other Branch Administrators to establish procedures, processes, complete initiatives, and maintain consistency across all branches
- Collaborate with other department leads to assess, create, and develop efficiencies relating to processes and procedures
- Provide support to other region’s branches in the absence of their assigned Branch Administration Manager
- 5 years banking experience
- 2 years leadership experience including the ability to motivate others, and supervise, train and mentor employees
- Self-motivated and self-directed
- Proficient computer skills
- Exceptional customer service and communication skills
- Exceptional organization and time-management skills
- Bachelor's degree in business related degree
- Paid time off (3 weeks to start)
- Volunteer time off (1 day per year)
- Paid holidays (9.5 days per year)
- Health insurance through Blue Cross Blue Shield of Michigan
- Telehealth with $0 copay
- HSA plan options, including employer contribution
- Vision
- Dental
- 401(k) retirement plan with up to 6% match (after 1 year)
- Short term disability insurances (paid 100% by company)
- Long term disability insurance (paid 100% by company)
- Life insurance (paid 100% by company)
- Voluntary life insurance
- Employee Assistance Program
- Employee Stock Purchase Plan
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