Program Manager - Substance Use Treatment Programs

Job Title: Program Manager - Substance Use Treatment Programs

Job Classification: Exempt

Supervisor: CEO

Location: Perpich, Bell, Donavan Frank

Pay Band/Salary Range: $62,400 - $81,120 (Pay Band 8) BOE

Benefits: Including but not limited to: Medical, Dental, Life, 401k, PTO

About Our Workplace:

Range Mental Health Center is proud to be a Certified Community Behavioral Health Clinic (CCBHC). The goals of the Certified Community Behavioral Health Clinics program in MN are to 1) increase access to community-based mental health and substance use disorder services (particularly to under-served communities), 2) advance integration of behavioral health with physical health care, and 3) improve utilization of evidence-based practices on a more consistent basis.

Job Summary:

The Program Manager provides leadership to ensure highly effective and operational practices in all domains: Client outcomes, People and Stewardship within services. The Program Manager ensures compliance with all pertinent regulatory standards and RMHC policies and procedures and collaborates with agency leaders to support well-coordinated and effective services to the people we serve.

Essential Functions:

• Organize programs and activities in accordance with the mission and goals of the agency.
• Manage program and grant budget, ensuring that program, revenue, and expenditures are within budget, including productivity targets.
• Communicate and direct program staff sufficient to ensure program alignment with RMHC Mission, Vision and Values
• Recruit, select and ensure proper training of mental health practitioner staff in SLBH programs.
• Ensure proper orientation and on-going training of all staff associated with the programs assigned in partnership with clinical supervisors and others.
• Coach and manage staff to meet job requirements such as timely documentation, quality standards, and compliance.
• Provide staff supervision ensuring high quality service to clients and effective collaboration with colleagues to provide care coordination across programs.
• Manage oversight of scheduling and staffing based on program needs and financial sustainability.
• Ensures daily workflows, policies, and procedures are effectively executed.
• Identifies solutions for challenges and promotes innovation and change
• Sets expectations, provides feedback, and conducts evaluations for team members
• Build and maintain positive working relationships with community partners
• Support program employees by removing barriers to effective service delivery.
• Supports professional growth and fosters a positive team culture
• Partner with clinical leadership to ensure compliance with all pertinent clinical standards, including state and federal statutes, certifications, and licensure requirements.
• Work across agency departments, practicing positive partnership, to ensure continuity of care, appropriate utilization of resources and to accomplish agency objectives.
• Work in collaboration with the billing department to ensure services meet reimbursement requirements.
• Actively participate as a member of the Management Team to ensure program alignment with RMHC Mission, Vision and Values.
• Network with key community customers and partners; ensure program meets existing needs and identify potential future growth /change opportunities.
• All other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Minimum Qualifications:

• Has at least 5 years of experience of providing substance use treatment
• Has at least 2 years of supervisory/management experience
• Holds a bachelor’s or master’s degree in behavioral sciences or related fields.
• Valid Minnesota driver’s license, ability to pass applicable background checks.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Adequate level of vision to use computer terminal.
• Sufficient hearing to accurately record information received verbally.
• Articulates the English language in a manner that is sufficiently clear to be easily understood.
• Maintain an acceptable level of professional appearance.

EOE/AA