What are the responsibilities and job description for the Route Scheduler/General Operations Assistant position at Ranger Shredding; A Division of Records...?
Route Scheduler/ General Operations Assistant- job post
Job details
Salary
$18 - $22 an hour
Job Type
Full-time
Number of hires for this role- 1
Qualifications
- High school or equivalent (Required)
- Dispatching/Route Scheduling: 1 year (Preferred)
- Criminal background check (Required)
- US work authorization (Required)
- Pre-employment Drug Screening
Full Job Description
About the Position
Ranger Shredding is looking to hire a Scheduler/General Operations Assistant that will work closely with our management team. This is a very important and essential role in our company and the ideal candidate will have a can-do personality, be well organized, extremely detail focused and have excellent communication skills. This position is high energy, high pressure with high expectations all day every day. It is expected that the person in this position will handle both in-bound and out-bound scheduling calls on a daily basis.
Responsibilities
- Develop daily routes by geographic area for technicians that meet efficiency expectations
- Field emergency service calls and reroute existing technicians based on geographic location and availability to fulfill the customer’s needs
- Monitor weather condition and make changes to routes as needed; then communicate any changes to our customers.
- Obtain information from customers necessary for completing services
- Data entry of new customer information; updating current customer information as needed
- Answer customer calls to schedule services
- Assist technicians with questions and or issue that they may have
- Reconciliation of completed routes
- Customer billing to ensure timely capture of revenue
- Review reports daily to ensure workload is being managed properly
- Other duties may include, but not limited to, reviewing inspection reports, filing, faxing, copying, etc.
Qualifications
- Previous clerical or administrative experience required
- Excellent verbal, written and customer service skills. Detail oriented is a must!
- Takes initiative, pursues opportunities, and tackles goals
- Proven ability to oversee an essential business function and meet goals/deadlines
- Ability to function in a fast-paced, team-based environment
- Ability to handle stressful situations
- Must be very analytical and have excellent problem-solving skills
- Self-Starter with great organization skills, especially time management skills
- Superior Customer Service is required
- Prioritizes and performs a variety of concurrent tasks
- Has excellent attendance and can handle responsibility
- High School Diploma or equivalent experience
Benefits:
- Medical, dental, and vision insurance
- Vacation and Personal time
- Paid holidays
- Quarterly bonus payout when company goals/objectives are achieved
Employment is contingent upon successful completion of a background investigation, a Pre-employment drug screening and driving record.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- San Antonio, TX 78260 (Required)
Ability to Relocate:
- San Antonio, TX 78260: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22