What are the responsibilities and job description for the Hospitality/Customer Service Experience - Client Support Representative position at RANR Management?
The Client Support Representative works on-site at our marketing & promotional events and supports the team at our corporate headquarters in Venice, FL. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company’s overall marketing plan.
Responsibilities of the Client Support Representative :
Execute marketing plans and operational functions to company standards
Participate in product / service knowledge training provided to marketing teams on behalf of management
Execute client presentation directives and standards to sales team members
Assist customers with any questions they may have in regards to featured client products / services
Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
Build knowledge of the marketing systems implemented for each client campaign
Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.