What are the responsibilities and job description for the Housekeeping Personnel position at Rapid City Best Western Ramkota Hotel?
JOB DESCRIPTION
Housekeeper
Reports To: Asst. Head Housekeeper / Head Housekeeper
Essential Duties and Responsibilities includes the following. Other duties may be assigned to meet business needs.
- Cleans guest rooms in accordance with established company, brand or hotel standards to allow a sufficient quantity of vacant and clean rooms.
- Responds to the needs of guests and coworkers in a friendly, positive manner.
- Within guidelines established by the hotel or management company, maintains cleanliness and hygiene standards for the property.
- Responsible for carrying out special requests from guests in a timely manner, such as extra towels, replacing faulty equipment, etc.
- Work with the hotel maintenance staff to ensure guestrooms are functional and good working order
Requirements:
- Responsibilities
- Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas
- Strip linens from guest rooms
- Abide by the regulations set forth by the material safety data sheets when using chemicals
- Vacuum, sweep, dust, and clean rooms to hotel standards
- Refurnish the room with supplies, towels etc.
- Take the initiative to greet guests in a friendly and warm manner
Qualifications- High school diploma or GED preferred
- Previous housekeeping experience is a plus but is not required. On the job training is available.
- Previous customer service experience
- Must be flexible (work weekends and holidays), and be a team player.
- Maintain a professional appearance and manner at all times.
- Attention to detail and ability meet high standards of room cleanliness.
- Must be able to properly use cleaning supplies and chemicals.
- Must be able to walk, climb stairs, stand, bend, crouch, kneel, reach overhead, twist, lift, push, pull and carry.
- Must be able to push and pull a fully loaded wheeled cart in excess of 100 lbs.
- Available to work nights, weekends, and holidays as needed
Benefits:
- Medical and Dental and Vision Insurance
- Competitive Pay
- 401(k) Retirement Savings Plan
- Life Insurance
- Disability Insurance
- Hotel Room Discounts
- Ongoing Training and Career Development
- Meal and travel discounts
- Paid time off
- Opportunities for advancement with a growing company
- About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
