Medical Records Specialist

Rapid City Medical Center is seeking a Medical Records Specialist. This position is responsible for assembly of information, file, retrieve and deliver medical records as assigned. They are responsible for managing medical information requested by outside parties or agencies. This clerk maintains the confidentiality of the patient’s medical record.

Who We Are:
Rapid City Medical Center is a physician clinic providing excellence, choice, and patient-inspired care. We focus on building relationships with our patients, regularly connecting as partners on the journey of health. Our physicians use leading-edge technology to augment their medical skills. Ninety physicians and advanced practice providers work together with over 400 employees to make physician and test appointments efficient and effective and insurance interactions workable.

We thrive on working with smart, caring people. What we do is sometimes hard - but we do it because we serve our families, friends, and neighbors in something meaningful. Work-life balance and career satisfaction are important to us. We offer unmatched benefits, competitive wages, and the opportunity to feel great about your job.

We offer an outstanding benefits package that includes health, dental, 401k, profit sharing, life insurance, short-term disability, and long-term disability, seven paid holidays and floating birthday, paid time off (PTO) accrual, as well as flexibility in the schedule to accommodate important personal and family milestones.

ESSENTIAL FUNCTIONS:

• Maintains the confidentiality of the patient’s medical record.
• Handles walk in patients with their request for records.
• Identifies corrections within paper-based chart and electronic Medical Records and delivers to proper employee so the changes can be made in all areas within computerized Medical Records.
• Places any patient alerts about Record Release authorizations on patient ECW account.
• Routes charts or records to other doctors or areas as requested.
• Reviews release of information requests for completeness and proper authorization.
• Copies records and mails or faxes copies as per the request for information.
• Communicate effectively with patient when providing release of information.
• Faxes information for continuing care after verifying identify of requestor.
• Maintains PHI Disclosure Inventory of information released within electronic record.
• Records charges for records on receipts for patient and Business Office.
• Answers telephone, handles calls appropriately or directs call to appropriate personnel.
• Request charts from warehouse by researching documentation and warehouse logs.
• Sorts, distributes, or names and attaches faxes that are received. (Fax Inbox)
• Transfer, name and attach records from MR scans folder to patient’s ECW folder.
• Files loose paperwork to shelf for scanning.
• Maintains and loads paper and toner for copier and fax machine.
• Runs Credit Card settlement report nightly and send to Business Office daily.
• Troubleshoots for fax machine and copier when problems occur.
• Performs closing duties nightly. (lock shred bins and lock doors)
• Perform other duties as assigned.

EDUCATION:  High school degree or equivalent.

EXPERIENCE:  Previous experience working in a medical records department desirable, but not required. On the job training is provided.

ENVIRONMENTAL/WORKING CONDITIONS:

Office setting, well-lighted and ventilated, adequate space.

PHYSICAL/MENTAL DEMANDS:

• Must be able to walk, stoop, bend, and stand for long periods of time.
• Must be able to work with frequent interruptions.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.