What are the responsibilities and job description for the Plumbing Manager position at Rapid Response Plumbing Heating and Cooling?
About us
At Rapid Response Plumbing Heating and Cooling, we're on a fast track to success in Tennessee. Our commitment to empowering our team members and helping them reach their full potential sets us apart in the industry.
What We Offer:
- Growth Opportunities: We believe in your potential and invest in your growth. Your career can thrive here, with various paths to advance your skills and responsibilities.
- Generous Bonuses: Recognizing your hard work and dedication, we offer competitive bonuses that reward your commitment to excellence.
- Freedom from Micromanagement: We trust our team to excel without the need for micromanagement. You'll have the autonomy to make an impact and contribute to our success.
- Results-Driven Performance Metrics: We measure success by results, not by the clock. Your achievements and performance matter most, allowing you to shine and be recognized for your contributions.
If you're looking for a dynamic, forward-thinking company where your potential can flourish, Rapid Response Plumbing Heating and Cooling is the place to be. Join us as we redefine the future of the HVAC and Plumbing industry and provide you with the tools and opportunities to reach new heights in your career.
We are a reputable and growing HVAC and plumbing services company dedicated to providing high-quality, efficient, and reliable solutions to our residential and commercial clients. With a focus on exceptional customer service and a commitment to innovation, we have earned a solid reputation in the industry. We are currently seeking a dedicated and experienced General Manager to oversee the overall operations and well-being of our business location.
Job Description:
As the General Manager of Plumbing, you will play a pivotal role in the success and growth of our business. You will be responsible for ensuring that our operations run smoothly, our customers are satisfied, and our team is motivated and productive. This role encompasses a wide range of responsibilities and requires a dynamic and experienced professional who can balance business acumen with technical expertise.
Key Responsibilities:
Operational Leadership: Oversee and manage day-to-day operations of the plumbing service center.
Ensure the efficient scheduling and dispatch of service technicians to maximize productivity and customer satisfaction.
Monitor service quality and consistency, making improvements as necessary.
Team Management: train, and manage a team of plumbing technicians and support personnel.
Foster a positive and collaborative work environment, encouraging professional growth and development.
Customer Satisfaction: Maintain a strong focus on delivering top-notch customer service, resolving customer issues, and ensuring customer satisfaction.
Handle customer inquiries and escalations with professionalism and efficiency.
Financial Management: Develop and manage the annual budget, including revenue, expenses, and profitability goals.
Monitor financial performance and make data-driven decisions to improve business profitability.
Compliance and Safety: Ensure that the business complies with all relevant industry regulations, safety standards, and permits.
Implement and enforce safety protocols for technicians and staff.
Business Growth: Identify opportunities for business growth and expansion, both in terms of services offered and geographical reach.
Develop and execute strategic plans to achieve growth objectives.
Vendor and Supplier Management: Establish and maintain relationships with suppliers, negotiating contracts and pricing to optimize the supply chain.
Reporting and Analysis: Provide regular reports to senior management on key performance metrics, financial results, and operational insights.
Analyze data to identify areas for improvement and implement strategies for enhanced efficiency and effectiveness.
Qualifications:
- Proven experience in the plumbing industry operations and management.
- Strong leadership and team management skills.
- Excellent interpersonal and communication skills.
- Demonstrated problem-solving ability and decision-making skills.
- Proficiency in using industry-specific software and technology.
- Knowledge of local and national plumbing codes and regulations.
- Ability to adapt to changing market conditions and implement strategies accordingly.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and retirement benefits.
- Career development and growth opportunities.
- A dynamic and collaborative work environment.
- Company vehicle.
If you are a results-oriented leader with a passion for the plumbing industry and are ready to take on the challenges of managing a smaller, yet thriving business, we invite you to apply for the position of General Manager. Join us in our mission to provide exceptional service and leave a lasting mark in the HVAC and plumbing services industry.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
- Year round work
Supplemental Pay:
- Bonus opportunities
- Performance bonus
- Uncapped commission
- Yearly bonus
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $80,000 - $100,000
