Medical Insurance Verification Specialist

A Patient Insurance Specialist handles patient registration, insurance verification, medical records, billing, and payment collection, ensuring smooth front desk operations while providing excellent customer service.

Essential Duties and Responsibilities:

• Patient Check-in: Greet patients, verify insurance, and ensure web check-in procedures are completed.
• Phone & Appointment Management: Answer calls, provide info, and refer questions as needed.
• Patient Registration: Collect and update patient details (demographics, medical history, insurance).
• Insurance Verification: Verify insurance coverage, eligibility, and resolve discrepancies.
• Billing & Payments: Process payments, manage balances, and provide payment plans.
• Medical Records Management: Maintain, file, and retrieve patient records while ensuring HIPAA compliance.
• Office Administration: Maintain reception area, manage supplies, and perform clerical duties.
• Cash Collection & Financial Reporting: Reconcile payments, prepare balance sheets, and make deposits.
• Clinic Operations: Assist with opening and closing procedures.
• Follow-Up Coordination: Assist with scheduling follow-up appointments and medical documentation requests.
• Other Duties: Perform additional tasks to ensure smooth clinic operations.
• Attendance: Regular attendance to support clinic efficiency.

Education & Experience:

· High school diploma or equivalent required.

· Associate degree or certification in Office/Medical Administration preferred.

· Minimum 3 years of experience in a medical office setting required.

· Strong understanding of health insurance processes is highly desirable.

Required Skills:

· Strong customer service and communication skills.

· Proficiency in Microsoft Office and electronic medical records (EMR) systems.

· Exceptional organizational and multitasking abilities.

· Attention to detail and ability to maintain confidentiality in compliance with HIPAA regulations

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• West Hartford, CT 06117 (Required)

Work Location: In person

Salary : $40,000 - $50,000