What are the responsibilities and job description for the Medical Receptionist position at RAPS PROFESSIONAL SERVICES PRIVATE LIMITED?
A Patient Insurance Specialist handles patient registration, insurance verification, medical records, billing, and payment collection, ensuring smooth front desk operations while providing excellent customer service.
Essential Duties and Responsibilities:
- Patient Check-in: Greet patients, verify insurance, and ensure web check-in procedures are completed.
- Phone & Appointment Management: Answer calls, provide info, and refer questions as needed.
- Patient Registration: Collect and update patient details (demographics, medical history, insurance).
- Insurance Verification: Verify insurance coverage, eligibility, and resolve discrepancies.
- Billing & Payments: Process payments, manage balances, and provide payment plans.
- Medical Records Management: Maintain, file, and retrieve patient records while ensuring HIPAA compliance.
- Office Administration: Maintain reception area, manage supplies, and perform clerical duties.
- Cash Collection & Financial Reporting: Reconcile payments, prepare balance sheets, and make deposits.
- Clinic Operations: Assist with opening and closing procedures.
- Follow-Up Coordination: Assist with scheduling follow-up appointments and medical documentation requests.
- Other Duties: Perform additional tasks to ensure smooth clinic operations.
- Attendance: Regular attendance to support clinic efficiency.
Education & Experience:
- High school diploma or equivalent required.
- Associate degree or certification in Office/Medical Administration preferred.
- Minimum 3 years of experience in a medical office setting required.
- Strong understanding of health insurance processes is highly desirable.
Required Skills:
- Strong customer service and communication skills.
- Proficiency in Microsoft Office and electronic medical records (EMR) systems.
- Exceptional organizational and multitasking abilities.
- Attention to detail and ability to maintain confidentiality in compliance with HIPAA regulations
Healthcare: #4001
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Worcester, MA 01605 (Required)
Ability to Relocate:
- Worcester, MA 01605: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
