Office Director

Are you a seasoned leader ready to step into a role where your experience and expertise won’t go unnoticed? At Raptor Roofing, we recognize the value of professionals who are ready to take on more responsibility and make a meaningful impact. If you’ve ever desired to take on a leadership role or are seeking a fresh opportunity to apply your leadership skills in a dynamic and growing company, this is your chance to take ownership, lead with confidence, and help shape the future of our business. We’re looking for someone who thrives on challenges, embraces innovation, and is eager to make their mark in a role that rewards initiative and results.

As the Business Office Director your role places you at the heart of our operations, where your expertise will drive efficiency, innovation, and long-term success for our administrative processes and professional sales program.

This is more than a job—it’s an opportunity to build a career with a young company that values your insights and leadership. As part of a collaborative, close-knit team, you’ll have direct access to decision-makers, a voice that’s heard, and the ability to influence the direction of the company. You’ll oversee a dedicated team, maintain meaningful vendor relationships, and directly contribute to achieving our ambitious goals.

We’re seeking a proactive leader with exceptional organizational skills and the drive to bring structure and efficiency to our business operations. If you’ve worked in construction, insurance, or sales management, and are ready to grow alongside a company that’s scaling new heights, we want to hear from you.

Key Responsibilities

• Oversee the day-to-day operations of the business office, ensuring seamless workflows and adherence to policies.
• Build and maintain strong vendor relationships, including contract negotiation and management.
• Supervise and support clerical staff, ensuring excellence in front desk operations and customer service.
• Develop and maintain efficient filing systems and documentation processes.
• Coordinate executive calendar management and ensure all meetings are efficiently scheduled and prepared for.
• Plan and manage company events, ensuring flawless execution of logistical details.
• Implement and refine office procedures to maximize productivity and efficiency.
• Provide hands-on training and support for staff in using software and tools, including QuickBooks.
• Uphold professional phone etiquette and ensure outstanding customer interactions.
• Support the sales team in hitting weekly and monthly targets by organizing training sessions, monitoring progress, and creating strategies to overcome challenges.
• Split time effectively: spend half the day in-office leading operations and assisting the team with leadership duties, and the other half out in the field building relationships, gaining new accounts, and nurturing existing client partnerships.

Qualifications

• Must have exceptional communication and deescalation skills for both clients and staff.
• MBA or equivalent in work/management experience.
• Proven experience in office or administrative management, ideally in a construction, insurance, or sales-related field or similar industry.
• Strong vendor management and negotiation skills, with a track record of building lasting partnerships.
• Detail-oriented, with expertise in filing, documentation, and clerical processes.
• Experience managing front desk operations and delivering excellent customer service.
• Advanced organizational skills, including calendar management and task prioritization.
• Demonstrated success in planning and executing events with precision.
• Familiarity with QuickBooks or similar accounting software, and payroll management (preferred).

Why Join Us?

At Raptor Roofing, we believe in investing in our team for the long haul. Beyond the competitive salary of up to $75,000 per year, we offer opportunities for career advancement, profit-sharing potential, partial ownership, and the satisfaction of knowing your long-term contributions are equitable and meaningful within the company.

This role is perfect for someone who is ready to take ownership, lead with confidence, and be a vital part of a company that’s growing fast—and growing smart.

Job Types: Full-time, Contract

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Management: 2 years (Required)

Ability to Commute:

• Spanish Fork, UT 84660 (Required)

Work Location: In person

Salary : $65,000 - $75,000