What are the responsibilities and job description for the Operations Manager position at Rasa Floors & Carpet Cleaning LLC?

Job Description

Description :

Come join our fun, fast-paced, passionate and customer service-oriented team! We are a successful, fun, and family-oriented flooring company that offers same-day and next-day installations, extended service hours, lifetime carpet labor warranty, and more! We are looking to hire positive, upbeat, professional, and dedicated employees. We were founded in 1994 and we currently have 23 locations in Texas, Oklahoma, Arizona, Alabama, Tennessee, Nevada, North Carolina, Maryland, New Jersey, New York, Pennsylvania, with plans for continued growth.

Rasa offers its employees a fun and challenging work environment. We believe that by hiring the right people, giving them the tools and education to do their job, encouraging them to learn and grow, holding them accountable, and listening to their thoughts and ideas, Rasa will continue to attract, inspire, and retain the best people.

We’re Growing! We are a nationally growing company. Therefore, there are many opportunities for growth!

What we are looking for : Operations Manager that can contribute to the company by handling all flooring materials needs throughout the warehouse.

Schedule : Monday through Friday; some Saturdays depending on business needs.

Pay :

As a Warehouse Representative, You will :

Daily load out of sub-contractors.
Inspects warehouse facilities and equipment and recommends changes in allocation of space, and creating procedures to Director.
Manages physical inventory and records.
Maintains appropriate material (carpet, pad, tile, plank, vinyl, etc.) levels based on business needs and orders material from approved RASA vendors as needed.
Inspects vehicles, machines, and equipment monthly to ensure in good working order at all times to meet safety standards, specific operational performance, and optimum utilization.
Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and makes necessary adjustment.
Examines items to be moved, to ascertain approximate weights and type of crating required.
Operates forklift, pulling material, making cuts, loading, and unloading of the material.
Purchases moving equipment such as dollies, pads, trucks, and trailers.
Plans pickup and delivery schedules for truck drivers.
Answers inquiries on types of service offered rates, schedules, and areas serviced.
Ensure all orders are completed within the scheduled time to the satisfaction of the customer.
Complete mill claims and file with the Director of flooring Operations.
Complete service ticket investigations and charge back appropriate sub-contractor, if applicable.
Performs inventory audits.

What we are looking for in a candidate :

One to two years related experience and / or training.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in (English / Spanish) required.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

To perform this job successfully, an individual should have basic computer knowledge including Word processing software and be at a beginner to intermediate Excel user.

A valid Driver’s License with a clear driving record.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

What is in it for you :

Medical, Dental, Vision, Life Insurance, short-term and long-term Disability, and accident and critical illness Plans to start at 30 days.

401k and 401k match up to 4% - after 90 days of service.

Paid time off (PTO) – up to 2 weeks in your first year and starts after 30-days.

9 Paid Holidays

Education Reimbursement Program

Employee Discounts

Volunteer Hours – Get paid to volunteer (3 hours per month)

Career Development

Advancement Opportunities – We strive to promote from within!

Rasa Personal Leadership Program

Employee Experience Program

EEO Statement : RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances

Requirements :

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