ERP Business Analyst

ERP Business Analyst

Responsibilities:

• Support reporting functionality and development of reports generated from the ERP system.
• Identify gaps/improvements between existing Business Processes in all areas of Multi-site, Sales, Purchase, Finance, Manufacturing, Warehousing, Projects & Quality packages, and map them into the ERP.
• Demo Custom/Standard functionality to Process owners for acceptance & deployment, to improve efficiency.
• Design/Develop/Help in mapping and creating the above Functional specification documents, and process improvement methods.
• Ensure system quality and continuity through problem identification, reporting, tracking, analysis and resolution; research, analyze, and recommend patches, tools, and upgrades to resolve issues and add features/functionality.
• Work closely with the business functional team members to understand/explain the ramifications of decisions made as they relate to their functions and other business functions.
• Analyze, Prioritize, troubleshoot and resolve 'day-to-day' ERP issues during implementation. Provide hands-on user training as needed.
• Involved in integrations & mapping with PLM, MES, Data warehouses, time and attendance., etc.
• Testing of customizations and corrections. Provide feedback to the technical team based on input received from testing & Demo.
• Support Internal Customer requests & Issue resolutions by Monitoring ERP data.
• Fully involved in the Go-live Process and Provide onsite Post Go-Live Support.
• Be the ERP techno-functional support lead for the assigned facility. Capability to work independently, with minimal supervision, on system issues.
• Implement (or assist with) designated/applicable IT systems-based controls related to CMMC (Cybersecurity Maturity Model Certification) requirements.
• Ensure compliance with security standards and policies.
• Responding to Helpdesk requests in a timely manner.
• Conducting ERP techno-functional knowledge transfer sessions.
• Create detailed user documentation and training manuals.
• Evaluate and set up Multisite Structures and related table sharing as needed.
• Explaining MRP/Logistics/Finance/Warehousing/Quality and overall ERP functionality, to the user base.
• Monitor Batch Job errors as and when required.
• Extracting data for one-time application from ad-hoc requests to support Audits & data process validations/verifications, if needed.

Required Experience and Education:

• Bachelor's degree in Information Technology or related field.
• Minimum 8 years' experience in Implementations, Integrations, Business analysis, technical development & User Support.
• 5 years of experience with administration of Infor Visual ERP applications.
• Participated in at least 3 full-scale Infor Visual implementations, with Multi Sites.
• Strong Experience in DMT, Dashboards and BAQ is a must. Experience in performing Data migrations during implementation is a must.
• Demonstrates good knowledge in RDBMS concepts and procedures, SQL Administration and writing core SQL where required. Perform some DBA functions for MS SQL.
• Experience with Workflows and web services development/integration is a major Plus.
• Experience of integrations with MES, Data warehouses and Time & Attendance is highly desired.
• Experience with Infor Visual ERP is a must (core software functionality such as Sales, Purchase, Manufacturing, Warehousing, Projects & Quality). Extensive knowledge of two or more functional areas is a must. Techno-functional capability is a major Plus.

Licenses/Certifications:

• APICS Certification and related advanced education qualifications are desirable.