What are the responsibilities and job description for the Cashier/Customer Service position at rasta kitchen?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional service to our customers while efficiently managing transactions and assisting with various retail operations. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for delivering outstanding customer experiences.
Duties
- Greet customers warmly and assist them with their inquiries and purchases.
- Process transactions accurately using the Point of Sale (POS) system.
- Handle cash, credit, and debit transactions while ensuring accuracy in cash handling.
- Engage in upselling techniques to enhance customer satisfaction and increase sales.
- Maintain a clean and organized checkout area to create a pleasant shopping environment.
- Provide information about products, promotions, and store policies to customers.
- Address customer complaints or concerns with professionalism and empathy.
- Support inventory management by restocking shelves and assisting with product displays.
- Collaborate with team members to ensure smooth store operations and excellent customer service.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong cash handling skills and familiarity with retail math.
- Proficiency in using POS systems for transaction processing.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Strong interpersonal skills with a focus on providing exceptional customer service.
- Experience in supervising or training new staff is a plus but not required.
Join our team as a Customer Service Associate / Cashier where you can make a difference in our customers' shopping experience while growing your skills in a supportive environment!
Job Types: Full-time, Part-time
Pay: $300.00 per week
Expected hours: 30 per week
Benefits:
- Flexible schedule
Shift:
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $300
