What are the responsibilities and job description for the Customer Service Representative position at RATP Dev USA?
RATP Dev USA - Your future. Our destination.
Mission
Our Customer services representative are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to maintain on time service and delivery.
Profile
Requirements for a Customer Services Representative
- available nights and weekends
- ONSITE Position
- Minimum of two (2) years of general work experience, including driving experience and customer service experience.
- Must be a minimum of 18 years of age.
- Must have been a licensed driver for at least two (2) years.
- Ability to work under time constraints and deadlines
- Problem-solving and analytical abilities
- Good computer skills
- A Valid Drivers License
- No criminal convictions or DWI, DUI, assault, or possession
Responsibilities of a Customer Services Representative
Education Requirement
High school diploma or GED
Benefits of a Dispatcher
We are an equal opportunity employer and welcome diversity to our teams.
A message from the Assistant General Manager
We are delighted you have joined our staff of transit professionals. We are committed to providing excellent professional management and consulting services to our public transportation clients. Asheville Transit Management leadership team is dedicated to creating a challenging work environment in which you will be given opportunities to grow and develop to your full potential through training, guidance, and support. We count on our employees to assist in making Asheville Transit Management the most outstanding public transportation management and advisory services provider in the country. Welcome aboard.
Lashawn Abraham
Assitant General Manager