What are the responsibilities and job description for the Customer Service Representive position at RATP DEV USA?
Description
- Answers incoming calls to the customer service team.
- Receives customer inquiries and complaints.
- Answers questions and provides information about services.
- Clearly and accurately documents issues.
- Resolves customer inquiries relating to transportation; communicates resolution to customers.
- Other duties as assigned
Requirements
Education, Licensing, and Certifications :
Experience Preferred :
Skills and Knowledge Required :
