Debt Resolution Specialist

You

For you, serving others is a way of life. You love helping people reach their goals. You can also tell when someone’s truly listening versus waiting for their turn to speak. Among friends and family, you’re known for your ability to focus and be present.

If you succeed, you’ll join an energetic, growing organization where we value not only what you do, but also who you are and what you say.

Bonus Opportunity!!

Us

We’re looking for people who want a career that matches that lifestyle. This position will not work for the short-term mindset. We’re a business that values building relationships with consumers by doing the right thing, being honest and giving back to our community. For the service-oriented person, this is a natural fit … and a challenge.

Our firm will only succeed if it stays in perpetual growth mode. That’s why we need your help. It’s also why we spend time, resources and energy developing and coaching our team. When the team does well, we play as hard as we work.

Debt Resolution Specialist- Collections Responsibilities

• Negotiates debt repayment with consumers. Listens carefully to what they say, ask good questions and overcome obstacles. Obtains firm agreements to repay debt in a timely manner.
• Receives and makes telephone contact with consumers.
• Makes informed decisions based on consumers’ needs, account balances and business’ standard operating procedures.
• Maintains and updates consumer account data to accurately reflect current status.
• Maintains quality standards. Comply with applicable laws and regulations governing third party collections, such as the FDCPA.
• Participates in other assigned activities.

Debt Resolution Specialist- Collections Qualifications

• Must Complete the typing assessment.
• Must be able to remain in a stationary position for long periods of time.
• Must be able to operate a computer and other office productivity machinery, such as a keyboard and mouse.
• You’re able to communicate effectively, with attention to detail. You must deliver customer-centric solutions while achieving results, even under tough circumstances.
• Being bilingual is a plus.

Come join our team!

Come as you are

We are an Equal Opportunity Employer and comply with all applicable provisions of the Americans with Disabilities Act (ADA). All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.