2nd Shift Operations Manager -Medina

Objective / Purpose The primary purpose of this role is to plan, direct, and coordinate all warehouse operations to meet all production, quality, and safety goals. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies, while maintaining positive employee, customer, and supplier relationships.  Areas of Responsibility / Tasks Responsible for managing the day-to-day operations, and incorporating new business into these operations as they grow.  Directs implementation and execution of operation policies and practices throughout the Warehouse. Determine strategic direction and oversee implementation by Managers/Supervisors to ensure desired, measurable results are achieved within the pre-established time frame. Establishes operations policies in the areas of vendor performance, inventory control, shipping and receiving, and customer satisfaction.  Actively lead Managers/Supervisors in initiatives to determine the root cause of problems and establish systems to prevent the problems from reoccurring. Builds, develops, and manages operational leadership teams on identification and prioritization of personnel, plant equipment, and system development needs. Establish standards for employee performance metrics and training requirements for the leadership team to ensure continuous improvement of people, process, equipment, and systems.  Provides leadership for problem resolution to facilitate faster improvements and improved working relationships. Partner with the Maintenance Dept. to ensure proper preventative maintenance is occurring. Negotiate pricing with packaging supply vendors. Evaluate package supply inventory levels and coordinate the purchase of supplies to satisfy the needs of the workload demand. Track and manage expenses versus agreed upon annual budget. Assist with interviewing, hiring, termination, and training employees/supervisors; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Manage/support local quality system which includes initiating and verifying Corrective Action Requests. Perform internal process audits. Coordinate year end physical inventory. Assist with General Manager functions when GM is out of office. Other duties, as assigned. Minimum Qualifications / Education / Certifications Education Bachelor’s Degree in Business Administration, Supply Chain, or  Logistics- preferred Minimum of 7-10 years’ experience in Operations Management. Problem analysis and problem resolution at both a strategic and functional level. Strong sense of urgency and ability to execute quickly. Strong decision making capabilities and ability to work independently.  The ability to motivate staff to improve performance and the ability to function as a strong team player. Experienced in analyzing data to monitor performance and plan improvements. Must possess excellent interpersonal, people management and problem solving skills. Excellent written and verbal communication. Must be honest, trustworthy, respectful, and flexible, possess cultural awareness and sensitivity and demonstrate sound work ethics. Detail oriented, ability to prioritize, able to multi-task. Proficient in Microsoft office suite Excel, Power Point, Word     Physical Requirement / Demands: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.