Export Coordinator

Purpose Export Coordinators play a key role in the success of Ravago International’s operational strategy of achieving a competitive advantage in the market based on service differentiation. This position is responsible for the sales orders and their associated shipments from beginning to end by planning and executing export activities as well as monitoring the activities performed by the ancillary teams to ensure Export shipments are successful and meet their deadlines. Export Coordinators specialize in US Export requirements such as Incoterms, Trade Agreements, Documentation and Certifications required by multiple destination countries and need a high comprehension of the logistics processes and supply chain. This role will also be responsible for analyzing and strategically coordinating each shipment to optimize cost while working with internal and external customers providing the agility, flexibility and necessary expertise to minimize transportation, warehousing and other costs affecting the shipment. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. 1. Essential Functions a. Processes our customers’ purchase orders, oversees regional offices’ sales orders and all related requests such as: obtaining price and credit approvals and securing product allocation b. Review order details and ensure they are following US Customs and Border Protection regulations and company policies and procedures, such as: road weights restrictions at destination, documentation required, Trade Agreements, Power of Attorneys, validate HS codes and Product Description, provides all the necessary information for routed transactions, validate the FOB value. c. Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing. d. Effectively communicates order status to external customers and overseas regional offices, including vessel delays, roll overs, split shipments, backorder information and future, documentation status order confirmations. e. Responsible for ensuring all Intercompany Transactions meet the required “markup policy” by following the guidelines provided by our Accounting Team, this requires additional manual calculation outside the system and submitting a “Price Adjustment” form to the company’s CFO for approval. f. Monitors and maintain all customer specific information and requirements within operating system. g. Coordinates country required pre-shipment inspections as needed with the different Customs agencies involved and completes forms accordingly. h. Communicates with Freight Forwarders to coordinate Air shipments with different carriers from beginning to end and provides all necessary manual documentation required to import the cargo at destination. i. Responsible to monitor order progression across multiple departments within Ravago International by utilizing the company systems and reports to accurately monitor their orders. j. Invoice Sales Orders and provide complete documentation and certification package to regional Sales offices for distribution to final customers prior to cargo arrival to enable the nationalization of material at foreign destination avoiding any delays to prevent extra costs. Documents package includes Commercial Invoice, Packing List, Certificate of Analysis, Copy of Bill of Lading, Certificate of Origin and Free Trade Agreement documents as applicable based on destination. k. They closely monitor shipments to High-Risk countries and ensure the necessary guidelines are being followed to comply with Customs Regulations to avoid possible fines and sanctions. l. Monitors and enforces existing orders per the terms of the agreement between Ravago International Companies and their customers. m. Assists in all proactive duties aimed at successfully executing rush orders to help stimulate soft sales and achieve committed sales volume targets while maintaining and improving customer’s satisfaction. n. Follows set guidelines in submitting accurate and complete requests/paperwork to other departments by appropriate deadlines, actively working with freight forwarder on scheduling and tracking the status of orders. o. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information. 2. Additional Responsibilities a. Contributes to the groups success by assisting with coverage during absences b. Stays up to date on developments related to the company, profession, resources, and technology 3. All other duties as assigned Supervisory Responsibilities 1. Not Applicable Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. Understanding of Export process Understanding of International Commercial Terms (INCOTERMS) as well as with commodity classifications in Schedule B Understanding of Electronic Export Information Familiarity with international documentation (Commercial Invoice, Letters of Credit, Packing List, Certificate of Origin) Proactive Approach and Accountability Excellent communication skills, both written and verbal Willingness to adapt in an evolving environment Ability to maintain high level of organization and prioritization Strong planning, analytical and mathematical skills Innate sense of urgency that provides proactive and consistent work Proven ability to work well within a team and promote strong working relationships meanwhile maintaining professional attitude and positive outlook Capacity to produce a large quantity of error free work in a timely fashion Must possess excellent interpersonal and problem-solving skills Good at multitasking Proactive Approach and Accountability Work well under pressure Adaptable / Flexible Able to efficiently work under minimal supervision Experience in trading, resale, distribution and supply chain preferred Minimum Qualifications/ Education / Experience / Certifications 1. Education: a. Bachelor’s degree or equivalent work experience required b. Equivalent experience considered in lieu of degree 2. Experience: a. Freight forwarder experience preferred. b. Experience working effectively with transport service providers. c. Experience in trading, resale, distribution and supply chain preferred d. Proficiency in Microsoft Office: specifically Outlook, Word, and Excel with the aptitude to quickly learn and understand additional applications 3. Licenses / Certifications: a. Valid driver’s license – required 4. Language: a. Proficiency in English required b. Bi-Lingual – Spanish or Portuguese is a plus Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore 1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office. 2. This position is a hybrid in-office / work-from-home role Physical Requirements / Demands The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. 1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis. 2. Push, pull, and lift to 40lbs 3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.