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International Transportation Coordinator - Trace & Track

Ravago
Orlando, FL Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 3/19/2025
Purpose

Responsible for the cost effective execution, coordination and monitoring of export shipments while ensuring they move along seamlessly through the work process established by the company. Manage communication with warehouses, shipping lines, freight forwarders, drayage companies and internal logistics department to ensure shipments are processed in a timely manner.

Areas of Responsibility / Tasks

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.

  • Area of Focus (In order of percentage of time spent on activity, importance and/or priority)
  • Coordinate with ocean carriers, freight forwarders, trucking, drayage companies and warehouses on scheduling and tracking the status of shipments by closely monitoring key shipments milestones:
    • Empty Container Pickup [Drayage Carriers]
    • Container Loading [Warehouses]
    • Loaded Container Gate In [Drayage Carriers]
    • Request late gates if needed. [Ocean Carriers]
  • Actively seek and implement creative solutions for drayage carrier and warehouse mistakes to minimize costs and ensure the shipment is executed timely.
  • Keep the system updated with container activity so operational teams have visibility to accurate status information.
  • Actively follow-up truckers and warehouses to ensure the logistical movements are competed before cutoffs.
  • Actively communicate with the warehouses to obtain the Warehouse Bill of Lading in a timely manner.
  • Secondary Area of Focus (In order of percentage of time spent on activity, importance and/or priority)
  • Review and approve ocean carrier and drayage carrier invoices for accuracy when discrepancies occur. Document and initiate the claims process when needed.
  • Act as a direct contact for internal stakeholders such as the Export Coordination and Export Documentation Teams, keeping them informed of potential delays.
  • Enable business continuity by promoting cross training with other members of the team.
  • Participate in backup and load balancing process among members of the Transportation Team during periods of high workload, vacation and time off.
  • All other duties as assigned

Supervisory Responsibilities

  • Not Applicable

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

  • Excellent written and verbal communication.
  • Detail oriented, ability to prioritize and multitask efficiently
  • Must possess excellent interpersonal and problem-solving skills
  • Proactive approach and accountability
  • Work well under pressure
  • Adaptable and flexible
  • Able to work effectively with service providers
  • Strong planning and analytical skills
  • Able to efficiently work under minimal supervision
  • Proficient in Microsoft Excel, Word and Outlook

Minimum Qualifications/ Education / Experience / Certifications

  • Education:
    • A four-year degree is preferred. Equivalent experience considered in lieu of degree
  • Experience:
    • 1 year minimum logistics experience is required.
    • Freight forwarder experience is preferred.
  • Licenses / Certifications:
    • Valid driver’s license – required
  • Language:
    • Proficiency in English required
    • Bi-Lingual – Spanish or Portuguese is a plus
Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

        • Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.
        • This position is a hybrid role (3 days per week in-office and 2 day per week work-from-home).
Physical Requirements / Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

  • While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.
  • Push, pull, and lift to 40lbs on a weekly basis.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
  • Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling).

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