What are the responsibilities and job description for the Customer Service position at Raven Ridge LLC?
Customer Service Assistant needed temp to perm in Hollis, NH. As a Customer Service Assistant, you'll be working in a very fast paced environment that requires strong attention to detail, critical thinking, prioritizing and communication, technical and administrative skills.
Specific duties will include:
- Answering incoming calls and directing calls to appropriate associate
- Manage front desk and greet guests as they arrive
- Accurately and promptly enter orders. Verify and apply customer terms and programs as defined and outlined by customer or group.
- Authorize returns of damaged goods and/or refused merchandise and process credits and returns according to established procedures.
- Provide courteous, professional service to customers, consumers, and sales representatives at all times.
- Review and verify all customer account information for accuracy while entering orders/credits.
- Establish new customers in computer system.
- Provide administrative support
- Other projects when needed
Requirements include:
- High School diploma
- 2 years’ experience in Customer Service
- Excellent organizational and follow-up skills
- Proficient in Microsoft Office software
Salary : $20 - $25
