What are the responsibilities and job description for the Front Desk Receptionist position at Ravenswoof?
Are you passionate about animals and love working in a fast-paced, fun environment? Ravenswoof is looking for a Full-Time Receptionist to join our team! We’re a growing grooming and petcare facility dedicated to providing exceptional care for our furry clients—and their humans.
Position Overview
As the first point of contact for our customers, you’ll play a key role in creating a welcoming and professional experience. This position requires a love for animals, excellent organizational skills, and the ability to juggle multiple tasks in a lively setting.
Key Responsibilities
- Greet and assist customers with check-ins, pick-ups, and inquiries.
- Answer phone calls and respond to emails with a friendly and professional demeanor.
- Schedule appointments, manage calendars, and coordinate meet-and-greet evaluations.
- Maintain accurate records of vaccinations, fecal tests, and other required documentation.
- Handle payment processing and assist with retail sales.
- Collaborate with staff to ensure smooth daily operations.
- Monitor and communicate effectively with pet owners about their dogs’ needs or behavior updates.
Requirements
- Experience working with animals (dog daycare, veterinary office, grooming, etc.).
- Strong organizational skills with an ability to multitask efficiently.
- Excellent customer service skills and a friendly, approachable attitude.
- Ability to handle a fast-paced work environment with ease.
- Familiarity with scheduling and record-keeping systems (training will be provided).
- High school diploma or equivalent; additional training or certifications in animal care is a plus.
What We Offer
- Competitive pay based on experience.
- A supportive and fun team environment.
- Opportunities for professional growth in the pet care industry.
- Discounts on daycare and grooming services for your own pets.
If you’re ready to bring your love of animals, organizational expertise, and customer service skills to Ravenswoof , we want to hear from you!
Join our pack and help us make every tail wag!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Weekends as needed
Ability to Commute:
- Chicago, IL 60640 (Required)
Ability to Relocate:
- Chicago, IL 60640: Relocate before starting work (Required)
Work Location: In person
Salary : $18