What are the responsibilities and job description for the Microsoft O365 Consultant position at Ravh IT Solutions?
Job Details
Title: Microsoft O365 Technical Consultant
Location: Austin, TX(Hybrid)
Administrates Azure and O365, process e-Discovery requests, writes, and maintains custom scripts.
Develops and maintains related procedures, processes, and documentation as needed.
Investigates, develops, and implements solutions for agency issues and requirements.
Works Helpdesk tickets and troubleshoots email issues to resolution.
Documents results of all testing, including reasons for disapprovals when applicable.
Conducts and participates in intra- and inter-agency automation meetings, technical forums, and IT workgroups/committees.
Maintains all related installation and configuration parameters.
Communicates directly with agency staff and outsourced vendors to provide guidance regarding installation, troubleshooting and configuration.
Coordinates posting of instructional documentation for technical and non-technical groups.
Keeps informed of the latest advancements in IT, related to Azure/O365, to ensure the smooth transition of the agency s information technology and business requirements.
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