What are the responsibilities and job description for the Sales Associate, Retail Operations position at Ravinia Festival Association?
Company Description
Ravinia® is both North America’s longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, Ravinia’s Steans Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.
Offstage and year-round, Ravinia’s Reach Teach Play education programs engage 50,000 children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.
Job DescriptionPosition Summary
The Ravinia guest experience is more than the performance on stage. Our beautiful, welcoming park is what makes listening to music at Ravinia truly special, and we’re excited to open our gates to concertgoers. From morning to night, each of our employees contributes to making live music at Ravinia extraordinary.
As Ravinia’s Sales Associate, you are responsible for cashiering, promoting sales items, and creating a welcoming customer experience. You will have the opportunity to learn and work in Ravinia’s retail operations. All locations are on festival grounds; two retail shops and pop-up shops (vary by occasion or concert).
Key Responsibilities
Cashiering using a point-of-sale system (NCS CounterPoint)
- Closing report and counting cash drawer at the end of each shift
- Provide excellent customer service and set an example for all staff
- Engage with customers on the sales floor and behind the register
- Clean, organize and restock shop locations daily
Assist in merchandising stores and displays
Qualifications
High School or equivalent work experience
- Excellent customer service and communication skills
- Ability to multi-task and work in teams or independently
- Ability to lift boxes weighing up to 30 lbs.
- Available to work evening hours on weekdays and weekends
All Ravinia employees must be at least 16 years of age
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The Ravinia season runs from June to September. Priority in hiring will be given to applicants who are available to work the entire season.
- Preparation and hiring begin May 12th, part-time & full-time hours are available
- This position has prolonged periods of standing and/or walking.
It requires mostly afternoon/evening hours. Applicants must be available for both weekday and weekend hours.
Benefits
Eligible for IL Paid Leave Plan.
Ravinia is an Equal Opportunity EmployerAs an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
All your information will be kept confidential according to EEO guidelines.
