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Artist Hospitality Coordinator- Wild Horse Pass Presents

Rawhide
Chandler, AZ Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/15/2025

Summary :

The Artist Hospitality Coordinator is responsible for ensuring a seamless and enjoyable experience for artists and their teams during events. This role involves coordinating hospitality needs, handling logistics, and maintaining a high standard of service to meet artist expectations. The position requires strong organizational skills, problem-solving abilities, and a deep understanding of artist relations in a live event environment.

Responsibilities :

Hospitality & Logistics :

  • Act as the primary on-site point of contact for artists and their teams.
  • Coordinate all hospitality needs, including meals, catering, and amenities.
  • Ensure dressing rooms are set up, stocked, clean, and aligned with artist riders.
  • Purchase and manage items requested on artist hospitality riders.
  • Organize and maintain backstage areas to meet cleanliness and comfort standards.

Scheduling & Coordination :

  • Stay informed on artist arrival and departure times to ensure smooth transitions.
  • Coordinate artist transportation, including working with runners and creating flight and transportation grids.
  • Communicate with relevant teams to ensure all artist needs are met efficiently.
  • Guest Experience & Problem Resolution :

  • Provide top-tier customer service to artists, ensuring their experience is positive and stress-free.
  • Address and resolve any issues or conflicts that may arise during the event.
  • Monitor artist satisfaction and gather feedback for continuous improvement.
  • Team & Event Support :

  • May oversee a small team, depending on the scale of the event.
  • Assist with additional event-related projects as needed.
  • Other Duties :

    P lease no t e t h i s j ob d e s c r i p t i on i s n o t des i g ned t o co v er or con t a i n a c o m p r ehens i v e li s t i ng o f ac t i v i t i es, du t i es o r r esp o ns i b ili t i es t hat a r e r e q u i r e d o f t he e m p l o y ee f o r t h i s j o b . D u t i es, r espons i b ili t i es, and a c t i v it i es m ay chan g e a t any t i m e w i t h or w i t hout no t i c e .

    Working Conditions :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. W o r k w il l p r i m a r il y be pe r f o rm ed i n an o f f i ce en v i r on m e n t .

  • Work will be performed both inside and outside on a regular basis, in most weather conditions.
  • N o i se l e v el i n t he w o r k en v i r on m ent i s u sua ll y m ode r a t e to high .
  • E vening, weekend, and holiday shifts are required as a normal part of this position.
  • Physical Demands :

    While performing the duties of this job, the employee is regularly required to sit, stand, and walk extended period. The employee occasionally is required to bend, climb, stoop, lift, carry, push, kneel, crouch, or crawl. The employee must regularly lift and / or move 15 pounds, and occasionally lift and / or move up to 25 pounds.

    Required Qualifications :

  • High School diploma or GED.
  • One (1) year experience in artist relations, hospitality, event production, or a related field.
  • Valid AZ driver's license, provide a 39-month satisfactory MVR report.
  • Obtain a Tribal operator driving permit at the time of hire.
  • Ability to stand for long periods and adapt to varying weather conditions.
  • Availability to work evenings, weekends, and holidays, with mandatory shifts on scheduled holidays.
  • A satisfactory result obtained through a test for illegal drugs.
  • Acknowledge and agree to maintain a drug-free workplace.
  • Preferred Qualifications :

  • Strong organizational and multitasking skills, with the ability to prioritize under pressure.
  • Excellent interpersonal skills and a friendly, professional demeanor.
  • Knowledge of the music industry and artist hospitality best practices.
  • Knowledge and experience working with Gila River Indian Community or other Native American Communities.
  • Proficient in MS office and other relevant workplace tools.
  • Salary : $22 - $27

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