What are the responsibilities and job description for the Automotive Service Advisor position at Ray Autogroup?
RAY CHRYSLER DODGE JEEP RAM SERVICE DEPT. is seeking an organized and detailed Service Advisor.
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- AUTO DEALERSHIP ADVISOR EXPERIENCE IS A MUST
- Reynolds experience is preferred but not required.
- experience is a PLUS!
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor, Dealership, Automotive Knowledge: 1 year
