What are the responsibilities and job description for the Store - Store Associate position at Raydia Food Group?
Raydia Food Group has been dedicated to nourishing and growing its team, customers, suppliers, and communities for over 175 years. Raydia Food Group was built on a foundation of trust, character, respect, accountability, and collaboration. We believe that aligning our business objectives, personal goals/initiatives, and company core values contributes to long-term growth and success. As a part of our team, you would play a crucial role in upholding these values.
Position Title: Store Associate
Exempt Status: Non Exempt
Accountable To: Store Manager
Job Summary: The Store Associate is responsible for greetingshoppers, answering questions, and helping guests locate products. Store associates should learn about new products quickly and makes recommendations. The associate is also responsible for stocking shelves, organizing displays, and checking customers out on the cash register.
Duties/Responsibilities:
1. Customer Service
1. Customer focused
2. Computer word processing and spreadsheet experience
3. Organization skills
4. Pleasant personality and able to relate to people well
5. Comfortable taking cash payments
6. Ability to ask customers open ended questions to resolve their needs
7. Ability to work under pressure and maintain a customer oriented environment
8. Demonstrate multi-tasking abilities under pressure
9. Demonstrate problem-solving abilities with little or no supervision
10. Sit, stand, and lift up to 100 pounds
11. Collaborate and work as a team
Education & Experience:
Position Title: Store Associate
Exempt Status: Non Exempt
Accountable To: Store Manager
Job Summary: The Store Associate is responsible for greetingshoppers, answering questions, and helping guests locate products. Store associates should learn about new products quickly and makes recommendations. The associate is also responsible for stocking shelves, organizing displays, and checking customers out on the cash register.
Duties/Responsibilities:
1. Customer Service
- Assist in-store customers with their specific needs
- Assist business customers with their business needs
- Assist employees with purchases
- Answering questions specific to the needs of the order
- Taking customer payment at register using Keystroke system
- Resolve customer issues independently
- Answering phones and taking orders at various times of the day
- Utilize computer system to input customer orders
- Collaborate with Sales Representatives and assist with customer orders
- Maintain customer order organization
- Restock shelves with product daily as needed
- Merchandise and price damaged goods to attract customers to purchase
- Ensure all products are priced and weighed and/or displayed accurately
- Assist in maintaining a store that is kept neat and clean at all times
- Balance change drawers prior to store opening
- Restock change to ensure adequate amounts are available during operation hours
- Generate reports from prior day’s transactions including but not limited to register and window calls
- End of day deposit prepared for next day
- Successful completion of closing checklist performed each day prior to store lock-up
- Prepare food for customer and employee lunches daily (Goshen only)
- Load customers with product as needed
- All other assigned duties
1. Customer focused
2. Computer word processing and spreadsheet experience
3. Organization skills
4. Pleasant personality and able to relate to people well
5. Comfortable taking cash payments
6. Ability to ask customers open ended questions to resolve their needs
7. Ability to work under pressure and maintain a customer oriented environment
8. Demonstrate multi-tasking abilities under pressure
9. Demonstrate problem-solving abilities with little or no supervision
10. Sit, stand, and lift up to 100 pounds
11. Collaborate and work as a team
Education & Experience:
- High school Diploma or GED
- Previous retail experience is a plus
