Salesforce Architect

Job Description

We are seeking a Salesforce Architect to lead the design, strategy, and scalability of our Salesforce ecosystem. You will be the technical expert across multiple clouds (Sales, Service, and Marketing) and integrations, ensuring our Salesforce instance supports business growth and operational efficiency. As a trusted advisor to stakeholders, you will combine technical expertise with a business-first mindset to drive impactful solutions.

Responsibilities:

• Design and develop Salesforce solutions, including custom applications, integrations, and data migrations.
• Collaborate with stakeholders to gather requirements and provide technical guidance.
• Create and maintain technical documentation.
• Ensure the scalability, security, and performance of Salesforce solutions.
• Mentor Salesforce administrators.
• Stay updated with Salesforce best practices and trends.
• Troubleshoot and resolve technical issues.
• Own system documentation and release management strategy.
• Champion a declarative-first approach while balancing performance and maintainability.
• Design and maintain a secure Salesforce environment.
• Translate stakeholder needs into actionable roadmaps.

Qualifications:

• 6 years of Salesforce experience, including Sales, Service, and Marketing Cloud experience.
• Proven experience as a Salesforce Architect or in a similar role.
• Salesforce certifications required (Admin, Advanced Admin, Platform Application Developer, Application Architect).
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and stakeholder management skills.
• Experience in agile environments and working with cross-functional teams.

Preferred Qualifications:

• Background in data architecture or business intelligence is a plus.
• Experience with Agile methodologies.
• Knowledge of other CRM platforms and integration tools.
• Familiarity with data migration tools and techniques.

About NWPS:
Acquired by Raymond James on December 24, 2020, NWPS Holdings, Inc. and its wholly owned subsidiaries doing business as NWPS and Northwest Plan Services provide retirement plan administration services, recordkeeping, consulting, actuarial, compliance, and participant services. Based in Seattle, Washington, NWPS provides high-quality service to benefit plan sponsors, participants, and advisors. It is committed to serving its clients. NWPS has over 1,100 clients nationwide, with over 417,000 plan participants and over $44 billion of assets under administration.

Education
Bachelor's: Computer and Information Science, Bachelor's: Information Technology, High School (HS) (Required)

Work Experience
General Experience - 6 to 10 years

Certifications

Travel
Less than 25%

Workstyle
Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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