SARC Analyst

Job Description

Job Summary

Under limited supervision, uses specialized knowledge and skills obtained through experience, specialized training, or certification to respond to suspicions of senior and vulnerable adult financial exploitation and suspicions of diminished capacity of senior clients where there is not an authorized party to make financial decisions. Maintains extensive contact with internal customers to identify, research, and resolve problems related to senior and vulnerable clients.

Essential Duties and Responsibilities

• Investigates issues related to financial exploitation and/or diminished capacity.

• Appropriately reports to State Agencies suspicions of elder financial exploitation.

• Monitors and keeps up to date with regulations and legislation related to the financial exploitation of seniors.

• Knowledge of Passport and internal systems used to conduct investigations.

• Prioritization, research, analysis, and decision-making.

• Maintain and manage caseloads.

• Routinely interact and escalate issues to Fraud, New Accounts, Legal, and Anti-Money Laundering.

• Interfaces with regional management associates to inform them of any supervisory concerns that may arise with branch office managers/FAs and works together with them to address these concerns as well as to resolve any conflicts that may arise related to client accounts.

• May act as a mentor to new associates by sharing resources and encouraging their growth.

• Builds relationships with advisors in the field fostering a positive relationship.

• Performs other duties and responsibilities as assigned.

Knowledge of

• Investment concepts, practices, and procedures used in the securities industry.

• Company's working structure, policies, mission, and strategies.

• General office practices, procedures, and methods.

• Rules, regulations, and laws associated with senior and vulnerable investors.

Skill in

• Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, presentations, and databases.

• Critical thinking and decision-making, involving the interpretation of regulatory rules and compliance policies.

• Effective time management, including prioritization and the appropriate management of investigations.

• Detail orientation to ensure the regulatory liability is limited, without impairing workflow.

• Utilizing business-appropriate phone manners.

Ability to

• Work independently with minimal direct supervision.

• Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels including branch managers/FAs.

• Establish and communicate clear directions and priorities.

• Provide a high level of customer service.

• Strong verbal and written communication.

Education

Work Experience

Certifications

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to: - Grow professionally and inspire others to do the same - Work with and through others to achieve desired outcomes - Make prompt, pragmatic choices and act with the client in mind - Take ownership and hold themselves and others accountable for delivering results that matter - Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.