What are the responsibilities and job description for the Field Service Technician position at RAYNOR INC.?
Join the Raynor Team!
Our employees are an integral part of our growth and world class customer service. At Raynor, we offer competitive compensation and benefits for individuals who are seeking an exciting career in Access Technologies. Professional training and certification are provided. If you are looking for an amazing opportunity, take the next step by joining our team at Raynor!
Job Description
RAYNOR INC. is a nationally recognized industry leader with over 60 years of experience in Material Handling and Access Technologies. Raynor provides installation and service of commercial overhead door systems, loading dock equipment, commercial entry doors and automated gate systems. At Raynor, we pride ourselves on excellent customer service and quality products.
Raynor is seeking an ambitious Field Service Technician to be located in Wilkes-Barre, PA.
The Field Service Technician is responsible for installing, troubleshooting, repairing, and maintaining customers’ overhead doors, loading dock equipment, commercial entry doors and automated gate systems. This performance-driven position will help maintain our 100% customer satisfaction guarantee. The right candidate will be mechanically and technically proficient and possess the interpersonal skills to thrive in this customer service focused position. All new hires will receive on-site training and certification to service and install Material Handling and Access Technology equipment.
Responsibilities
- Install/ Repair/ Replace residential & commercial garage doors and garage door openers.
- Conduct repairs pertaining to the operation of overhead doors, commercial entry doors and dock leveling systems.
- Perform maintenance and troubleshoot commercial entry door repairs.
- Ability to work outdoors and at heights between 6ft - 24ft in scissor lifts or on ladders.
- Ability to manage inventory on the service vehicle.
- Adhere to all codes, regulations, and safety standards.
- Ability to drive a company service vehicle.
- Ability to manage and complete work orders efficiently.
Skills and Experience
- Previous experience in carpentry, vehicle repairs, heavy equipment installation, or other related fields is a plus.
- Welding expertise and certification is highly preferred.
- Carpentry and fabricating experience are preferred.
- Familiarity with maintenance tools and equipment
- Ability to handle physical workload.
- Ability to work well in teams.
- Ability to prioritize and multitask.
- Background check and drug screen (required)
- Must have your own tools (basic hand tools)
Physical Requirements
- Physically able to move items and the ability to bend, climb, reach, kneel, etc. for extended periods.
- Operate hand and power tools.
- Always operate in a safety conscious manner while performing job duties.
Hours
- Full-time position of 40 hours Monday through Friday.
- Occasional hours may include evenings and weekends.
- On-Call Schedules for Evenings and Weekends
Pay Frequency
- Weekly
License
- Valid driver’s license required and clean driving record (required)
Required Travel
- 75% Travel
Education
- High school diploma or GED (preferred)
Benefits
- Competitive Salary (based on experience)
- Professional Training and Certification
- Overtime and On-Call Pay
- Medical, Vision, and Dental Insurance
- Retirement Plan with company contribution match
- Annual Bonus
- Paid Vacation Time
Raynor Inc. is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce.
Compensation will be based on experience.
Job Type: Full-time
Pay: $20.00 - $33.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Work Location: In person
Salary : $20 - $33
