What are the responsibilities and job description for the Call Center Manager position at Raynor Services?
We are looking for an Office Manager who can hire, train, inspire and lead their staff to teamwork and growth.
Desired Qualities-
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Dependable, ambitious, self-directed and desires to grow your skills
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Open to learning & inspiring in teaching/training/leading
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Caring, helpful, kind and fun; making work enjoyable while still training based on team member's performance
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On time, organized and multitasking, team player
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Approachable and able to remain calm and decisive especially when leading during high stress situations
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Able to effectively think outside of the box
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A passion for helping people - both staff & customers
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Ability to manage time & think ahead proactively
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Technology savvy with a willingness to actively learn new CRMs & train on it
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Ability to manage high call volumes, internet leads and call lists simultaneously
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Run daily/weekly/monthly reports and track results
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Ability to relay messages and handle conflict
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Patience, empathy and a positivity that your staff and customers can hear even over the phone.
What We bring to the Table for our Team (this means you!)
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An environment to grow in with a team and the resources to support you
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Health Benefits second to none
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Vision & Dental insurance
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Customizable to you additional benefits
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401k with a match
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FSA, HRA, HSA
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Employee Discounts
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Paid Time Off, Plus Holidays
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Continuing Education always available
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Paid Continued training and development
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Set schedule
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Paid Weekly with direct deposit
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Employee Assistance Programs
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Legal Assistance
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Bonuses and Incentives
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Life Insurance & Disability
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Family Leave
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Company equipment
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Company outings
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And many more things....
This position is full time with salary and potential for bonuses. Definite ability to grow as the company grows with continuing education provided & available. Prior Call Center Experience required, management experience a plus.
If you think working for a company with a great team & a path to continue growing with more support and team effort than you have had before is something you can and want to be a great part of - then Apply Now!! Submit your resume asap. We are waiting to hire a great person and it may be YOU!!!
https://www.ondemandassessment.com/link/index/JB-1SRDP3UNV?u=1129408
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