Customs Operations Import Advisor (Hybrid)

Date Posted:

2025-03-24

Country:

United States of America

Location:

TX234: Richardson 1717 CityLine 1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA

Position Role Type:

Hybrid

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

Enterprise Services Customs Operations (ESCO) is looking for a professional with experience executing Customs compliance and operations work in an exporter/importer environment (preferred) or experience with Customs Brokerage, Freight Forwarding, Department of State & Commerce Licensing, policy, or government relations field in Customs Brokerage to fill the role of Customs Operations Import Advisor. This position will plan, organize, and implement day-to-day import transactions to achieve targeted results in a fast paced and challenging environment. This person must be a team player who is willing to learn and adapt to the company’s business needs. This role serves as an import declaration primary point of contact for one or more businesses. The Import Advisor reports to the Import Operations Manager.

What You Will Do

• Ensures compliant and timely submission of import declaration filings
• Translates regulatory declaration requirements into comprehensive easy-to-understand consultative guidance to ensure compliance and facilitate shipment execution
• Processes Classified Import shipments
• Works with internal programs and functions such as Global Trade, Shipping, Receiving, International Logistics, Customs Brokers and Freight Forwarders
• Reviews valuation, country of origin and product related information obtained for accuracy
• Generates the required documentation necessary for Import broker instructions using SAP-based and other systems
• Manages customer expectations through collaboration, complete record keeping packages, and management of licensing requirements
• Assesses the accuracy of documentation provided by freight forwarders
• Monitors, escalates, and resolves Agent-filer service failures
• Operates in accordance with standard operating procedures. Recommends updates to processes and tools to accommodate compliant and facilitative goods flow
• Represents the organization as primary contact for import declaration filings with internal customers and third-party service providers

Qualifications You Must Have

• Bachelor’s degree plus 5 years of experience executing Customs Compliance and Operations work in an exporter/importer environment or Customs Brokerage, Freight Forwarding, Department of State & Commerce Licensing, policy, or government relations field or an advanced degree and 3 years relevant experience.
• At least 3 years experience working with Customs Compliance Regulations (domestic/global import/export) and application of export/import trade regulations
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer

• Experience working with Classified shipments, Transportation Plans and/or NOC’s
• Licensed Customs Broker (LCB) and/or Certified Export Specialist (CES)
• Familiar with ABI, ACE, DDTC, HTS, export/import valuation, Other Government Agency requirements, Free Trade Agreements and CBP processes, U.S. Government import regulations to generate compliant import declaration filings
• Microsoft Office applications, SAP based systems
• Excellent organizational skills with the ability to respond efficiently and effectively to time-critical issues with competing / conflicting priorities. Excellent customer relationship/interpersonal skills with a strong sense of urgency and ability to adapt to change

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location

This is a hybrid role, eligible candidates must reside within commuting distance from Richardson, TX or Tucson, AZ.
Relocation Eligible: No

Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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