What are the responsibilities and job description for the Medical Support Assistant position at RAZOR?
Join a mission-driven team supporting our veterans. Razor Health is hiring full-time, onsite Medical Support Assistants (MSA) to provide critical administrative support across multiple VA healthcare facilities in Eastern Colorado. If you have a passion for healthcare, customer service, and making a difference, we want to hear from you.
About Razor Health
Razor Health is a trusted staffing partner connecting skilled healthcare professionals with top medical facilities. We specialize in placing qualified personnel in key roles to enhance patient care and operational efficiency. Our mission is to support and improve healthcare delivery—and that starts with you.
Job Overview
- Role: Medical Support Assistant (MSA)
- Location: Onsite at VA medical facilities in: Denver, Aurora, Colorado Springs, Pueblo, Golden, Castle Rock, and more
- Employment Type: Full-time | Contract (12 months with potential for renewal based on performance and contract needs)
- Why Join Us? Play a crucial role in providing veteran healthcare services while growing your career in medical administration.
Key Responsibilities
- Schedule patient appointments, track consults, and coordinate timely access to care.
- Maintain and update electronic health records, ensuring accurate and secure patient information.
- Assist veterans by answering phone inquiries and directing them to the appropriate services.
- Communicate effectively with internal and external medical providers to ensure continuity of care.
- Adhere to VA policies, HIPAA regulations, and data privacy protocols to protect patient information.
Minimum Qualifications
- Education: High school diploma or GED equivalent.
- Experience: At least six months of customer service experience (healthcare experience preferred).
- Strong verbal and written communication skills in English.
- Basic medical terminology knowledge.
- Ability to type 50 words per minute.
- Experience using Microsoft Office (Word, Excel, Outlook, Teams).
- Comfortable using electronic medical record systems (Vista, CPRS)
Clearance & Training:
- Must be a US Citizen.
- Must pass a federal background check.
- Complete VA-mandated training upon hire.
- Maintain compliance with HIPAA and patient privacy regulations.
Work Schedule
- Monday – Friday, 7:00 AM – 6:00 PM (8-hour shifts within this window).
- No weekends or federal holidays.
Apply today. Be part of a team dedicated to serving those who served!
Salary : $41,000 - $51,000
