What are the responsibilities and job description for the Restaurant Server position at RB Hospitality?
Are you friendly, professional, and energetic? We’re looking for Servers to join our team at Batley’s Grill & Bar in Neenah, WI and help us create memorable moments for every guest!
As a Server, you’ll deliver exceptional service, take orders, serve food and beverages, and ensure every guest leaves with a smile. Your attention to detail, teamwork skills, and ability to thrive in a fast-paced environment will make you a valuable part of our team, working closely with fellow servers, kitchen staff, and management.
About Us:
At Batley’s Grill & Bar, we pride ourselves on our exceptional hospitality and strong, family-owned values. We’re committed to your growth, whether you’re building a career in hospitality or have other goals. Our team-focused, vibrant atmosphere allows you to grow and succeed with us. We love promoting from within and giving back to our supportive community.
Team Member Perks / Benefits:
- Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated team member swim times.
- Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center.
- Discounted Hotel Stays: Enjoy special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations.
- Discounted Meals at Batley’s Grill & Bar: Enjoy discounted food items for you and up to 3 guests.
- Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
- Aflac Supplemental Insurance: Available for both full-time and part-time team members.
- Paid Time Off: Earned after one year of employment for those averaging at least 20 hours or more a week.
- 401K Retirement Account: Company match of up to 3% for full-time, eligible team members.
- Health Insurance Plans: Medical, dental, and vision plans offered for full-time team members.
Position Overview:
As a Server at Batley’s Grill & Bar, you’ll provide attentive, welcoming service, ensuring our guests enjoy every moment of their dining experience. Key duties include taking orders, serving food and drinks, and delivering exceptional customer service.
Key Responsibilities:
(This is a general guideline; additional duties may be assigned).
- Greet and seat guests warmly and professionally.
- Take accurate food and beverage orders and ensure timely delivery.
- Answer questions and make recommendations on menu items, daily specials, and promotions.
- Ensure each order meets quality standards before serving.
- Anticipate and promptly respond to guests’ needs.
- Clear and reset tables for incoming guests; assist with cleaning duties as needed.
- Work effectively as part of a team and communicate well with kitchen staff for smooth service.
- Complete side duties and maintain a clean, organized workspace.
Qualifications:
- Previous serving experience preferred, but we’re happy to train candidates with a strong work ethic and positive attitude.
- Strong communication and customer service skills.
- Ability to multitask and stay calm in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays.
- Must be 18 years or older to serve alcohol.
Why Join Batley’s Grill & Bar?
- Competitive hourly wage plus tips
- Friendly, supportive team environment
- Opportunities for advancement within our family-owned business
- Meal discounts
- Flexible scheduling options
We look forward to hearing from you!
