What are the responsibilities and job description for the Claims Supervisor/Account Manager position at RB Professional Recruiting Services LLC?
RBPRSLLC is looking for candidates to fill the position of Claims Supervisor / Account Manager . On-Site position in Spring Valley, NY. No visa sponsorships supported, no agencies please.
Top Reasons to Work with our client
Great work-life balance!
Market leader in commercial insurance and risk management!
Offer a wide range of career paths and opportunities for growth!
Competitive Compensation and Benefits : health insurance, retirement plans, and other benefits!
What you will be doing :
Supervise and manage a team of claims adjusters, ensuring high levels of performance, accuracy, and productivity in handling workers' compensation claims.
Oversee the daily operations of claims management, ensuring compliance with New York Workers' Compensation laws and regulations.
Serve as the main point of contact for clients, providing regular updates, resolving issues, and ensuring the effective management of workers' compensation claims.
Analyze claims data and trends to identify opportunities for improving claim outcomes and reducing costs.
Develop and implement best practices for claims management, from reporting and investigation to settlement and closure.
Review and approve claims reserves and settlement offers, ensuring proper documentation and alignment with company policies and procedures.
Collaborate with internal teams (e.g., legal, medical, and risk management) to address complex claims and ensure that all stakeholders are informed.
Provide training and guidance to junior staff on best practices, regulations, and company policies.
Ensure accurate and timely reporting on claims status, outcomes, and financial projections.
Participate in client meetings, provide recommendations for improving claims processes, and deliver insights into claims trends and performance metrics.
Resolve any escalated issues or disputes related to claims, ensuring customer satisfaction and maintaining strong client relationships.
Experience you will need :
Bachelor's degree in business, Risk Management, or a related field (preferred but not required).
Experience in workers' compensation claims management, preferably in New York State.
In-depth knowledge of New York Workers' Compensation laws and regulations.
Previous experience supervising or managing a team of claims professionals.
Strong understanding of claims processes, medical management, and injury management.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple accounts and prioritize tasks in a fast-paced environment.
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