What are the responsibilities and job description for the Application Engineering Manager - Mounted Bearings position at RBC?
Application Engineering Manager Supervisor
Reports to: Application Engineering Department Manager
Location: Simpsonville, SC | On-site
Travel: 15–20% (occasional overnight)
Job Summary:
The Application Engineering Manager Supervisor is responsible for leading a team of engineers who support a defined product area. This role combines deep technical expertise with strong leadership to improve customer experience and drive business performance through continuous product and process enhancements. The supervisor plays a key role in developing team capabilities, fostering innovation, and ensuring high-quality customer service.
The position requires a strong understanding of engineering principles, customer applications, and industry standards. The supervisor also collaborates with cross-functional teams, including manufacturing, product management, R&D, and quality, to ensure technical accuracy and alignment with business goals.
Key Responsibilities:
1. Team Leadership & Development
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Lead a team of Application Engineers, prioritizing work and ensuring high-quality execution.
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Identify technical competency gaps and develop team capabilities to meet current and future business needs.
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Create a culture of innovation, collaboration, and continuous learning.
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Provide coaching and support for critical thinking, problem-solving, and professional growth.
2. Technical & Customer Support
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Serve as the subject matter expert in the defined product area, providing advanced application support.
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Deliver product selection and installation guidance to customers via phone, email, and chat.
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Resolve complex customer issues and provide creative, technically sound solutions.
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Represent the company in legal consultations, audits, and other technical expert scenarios.
3. Innovation & Process Improvement
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Encourage the team to generate new ideas that improve product performance and solve customer problems.
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Lead and support cost reduction, Lean, and continuous improvement initiatives.
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Collaborate with product designers to ensure the accuracy of models, drawings, and application materials.
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Promote documentation best practices, including independently written technical reports.
4. Project Leadership
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Manage major Application Engineering projects, from planning through execution.
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Drive technical excellence in project delivery, including lab testing, design input, and validation.
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Teach and mentor less experienced colleagues to improve overall team performance and capability.
5. Cross-functional collaboration
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Work closely with manufacturing, supply chain, R&D, product management, and quality teams.
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Support strategic initiatives that improve customer satisfaction and business outcomes.
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Act as a liaison between engineering and other business units to align on goals and priorities.
Qualifications:
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Bachelor’s degree in Engineering or a related technical field
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10 years of experience in Engineering, Manufacturing, Leadership, or related technical roles
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Strong product and application knowledge in relevant areas
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Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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Strong analytical, critical thinking, and problem-solving skills
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Excellent written and verbal communication skills
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Detail-oriented with a strong sense of ownership and accountability
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General understanding of project management principles
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Lean Green Belt certification preferred
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Demonstrated ability to adapt and multitask in a dynamic environment
Physical Requirements:
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Extended periods of sitting and/or standing at a workstation
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Frequent reaching, typing, grasping, walking, climbing, and crawling
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Ability to carry, lift, and pull up to 50 lbs.
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Comfortable presenting in-person or virtually to small and large groups
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Travel up to 15–20% for customer visits, technical support, and strategic meetings
Why Join Us?
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Lead a high-performing engineering team with real impact on customer outcomes
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Shape technical solutions that directly support customer success and business growth
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Work in a collaborative, innovation-driven environment
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Opportunities to influence product strategy and continuous improvement initiatives