What are the responsibilities and job description for the Front Desk Receptionist position at RBH Medical Center?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our patient and visitors. This role is essential in creating a welcoming environment while managing various administrative tasks. The ideal candidate will possess excellent customer service skills and have the ability to multitask efficiently in a fast-paced office setting.
Duties
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls and direct them to the appropriate personnel.
- Schedule appointments and maintain calendar management for staff.
- Perform office management tasks, including filing, data entry, and maintaining office supplies.
- Handle correspondence, including emails and mail distribution.
- Proofread documents to ensure accuracy before distribution.
- Maintain an organized front desk area, ensuring it is tidy and welcoming.
- Utilize Google Suite for document creation, scheduling, and communication.
- Assist with any additional administrative tasks as needed.
Skills
- Previous experience as a Primary care Physician receptionist or in a similar role is preferred.
- Strong customer service skills with the ability to communicate effectively with clients.
- Proficient in using office equipment, phone systems, and software applications such as Google Suite.
- Excellent organizational skills with attention to detail for proofreading tasks.
- Bilingual abilities are a plus to enhance communication with diverse clients.
- Ability to manage multiple tasks while maintaining a calm demeanor under pressure.
- Strong interpersonal skills to foster positive relationships with clients and team members.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth encouraged!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Colonial Heights, VA 23834 (Required)
Work Location: In person