What are the responsibilities and job description for the 30A Escapes - Owner Relations Administrative Assistant position at RC Hospitality Solutions and 30A Escapes LLC?
Come join our team!
Are you passionate and motivated about the Hospitality Industry?
30A's Top Boutique Rental Management company specializes in providing our owners and high-end clientele with the best customer service possible. It's time for us to add another professional to the "Escapes Family"
Summary: The Owner Relations Administrative Assistant supports the Owner Relations Manager by providing administrative assistance, coordinating communication between owners and internal departments, and ensuring that property information, documentation, and scheduling are efficiently managed. This role plays a critical part in enhancing the Owner Experience with 30A Escapes by maintaining accuracy, organization, and prompt communication.
Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist with owner onboarding by preparing documentation, scheduling walkthroughs, and ensuring all required paperwork is completed.
- Maintain up-to-date property records, owner contact information, and rental requirements in the company’s designated systems.
- Support the Owner Relations Manager in obtaining quotes for repairs or replacements, tracking progress, and communicating updates to owners.
- Coordinate schedules for inspections, repairs, and maintenance by working with relevant departments.
- Prepare and maintain detailed condition reports and inspection logs for assigned properties.
- Manage administrative billing tasks, including organizing invoices, processing payments, and supporting month-end reporting.
- Assist with reviewing owner statements and ensuring their accuracy before submission.
- Handle incoming calls, emails, and owner inquiries promptly, providing assistance or redirecting them as needed.
- Track and schedule owner and guest reservations, ensuring proper fee collection and reservation accuracy.
- Monitor and update owner-related documentation, including agreements, reservations, and communication records.
- Provide general administrative support, including organizing files, drafting correspondence, and preparing reports for management.
- Support special projects or tasks assigned by the Owner Relations Manager.
- Other duties as assigned
Starting Pay is $22.00/hr depending on experience.
Each associate brings unique skills, talents, experience, history, and culture to our company. We offer competitive wages and benefits including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment! Come join one of the fastest-growing companies in our area as we strive to exceed expectations and build lifelong memories for our guests.
Salary : $22
