RC Hospitality Solutions - Assistant Community Association Manager (CAM)

This position will assist with the day-to-day activities of the Community Association to ensure that federal, state and local guidelines/statutes are being followed. Perform regular property inspections and coordinate the maintenance and repair to maintain the association common property; work closely and effectively with the Board of Directors; attend Board meetings and Annual Owner meetings as needed; act as a liaison between the Association Boards and homeowners; oversee the activities of contracted vendors. Strong management skills, customer service skills and supervisory skills are required.

This is a hands-on leadership position responsible for overseeing the operational, administrative, financial, human resources, maintenance and security functions of an HOA community. The position requires the Assistant Community Association Manager be on call 24-hours a day, 7 days a week for emergency consultation in the event of incidents requiring management intervention. All services of the Assistant Community Association Manager are under the direct supervision of RC Hospitality Solutions and are performed as stated, in the Management agreement between the governing Board of Directors and RC Hospitality Solutions.
 

Essential Duties and Responsibilities:

• Act as liaisons between on-site managers or tenants and owners. 
• Confer regularly with community association members to ensure their needs are being met. 
• Direct and coordinate the activities of staff and contract personnel, and evaluate their performance. 
• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
• Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations. 
• Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs or property availability. 
• Manage and oversee operations, maintenance, administration, and improvements of commercial, industrial or residential properties. 
• Plan, schedule and coordinate general maintenance, major repairs and remodeling. 
• Assist in preparing detailed budgets and financial reports for properties.
• Prepare and administer contracts for provision of property services such as cleaning, maintenance and security services. 
• Purchase building and maintenance supplies, equipment or furniture. 
• Maintain contact with insurance carriers, fire and police departments and other agencies to ensure protection and compliance with codes and regulations. 
• Meet with boards of directors and committees to discuss and resolve legal and environmental issues. 
• Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
• Develops and submits complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the asset as well as market conditions.   Maintains financials.
• Establishes and maintains industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
• Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
• Communicates in a professional and Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
• Ability to run a Board of Directors meeting when necessary according to the particular Association’s Governing Documents and  Robert’s Rules of Order.
• Assist the CAM in creating a management report, which depicts the actual condition of the building, progress of specific projects and makes clear and concise recommendations.
• Monitors contracts regularly. Sends cancellation notices timely.
• Maintains accurate records, files and communications pertinent to the Association office (cabinets and computer files).
• Organizes insurance files and policies.
• Updates Association Communication – Updates association info boards, prepare association newsletter and/or other communication with owners and residents.
• Performs employee evaluations and conducts staff meetings.
• Prepares a bid comparison analysis spreadsheet.
• Extensive knowledge of plumbing, electrical, HVAC and refrigeration. 
• Prepares and uses of RFP for bid solicitation (Request for Proposal with scope of work detailed).

Certificates and Licenses:

Must possess and maintain a valid driver’s license.  Must maintain and possess a valid Community Association license in Florida.

The preferred Candidate needs a minimum of 3 years experience as a CAM and preferably with high-rise condominium experience.  

Salary : $55,000