What are the responsibilities and job description for the Dispatcher position at RC Maintenance Holdings, Inc.?
Elevate Your Career with RC Maintenance Holdings, Inc. – Where Precision, Teamwork, and Opportunities Combine!
Are you a skilled Dispatcher in Corona, CA, looking for a fulfilling role that keeps you at the heart of operations? At RC Maintenance Holdings, Inc., you become a crucial part of a team dedicated to providing top-tier maintenance services. With your expertise, every emergency call turns into a resolved issue, maintaining our reputation for excellence in commercial facilities maintenance.
About RC Maintenance Holdings, Inc.
Founded in 1992 in California, RC Maintenance Holdings, Inc. has grown to operate across multiple states, upholding a stellar reputation by ensuring the smooth functioning of commercial facilities. Our team, backed by strong in-house dispatch support, tackles urgent maintenance needs efficiently, ensuring that businesses continue to operate without a hitch.
Why Join Us?
- Central Role: Be at the core of our operations, ensuring efficient coordination and timely response to service calls.
- Team Collaboration: Work closely with our comprehensive dispatch team to streamline operations and enhance service delivery.
- Skill Enhancement: Gain expertise in industry-leading software tools such as BuildOps, Econz, and Service Channel.
- Focus on Work-Life Balance: Enjoy a structured work schedule that supports both professional and personal growth.
Key Responsibilities:
- Manage and respond to emergency service calls with precision and urgency.
- Dispatch technicians based on their trade, availability, and job location, optimizing response times and service quality.
- Coordinate closely with the weekday dispatch team to ensure seamless service continuity.
- Accurately enter and track new emergency jobs in various software systems like BuildOps, Econz, and Service Channel.
- Uphold strict adherence to communication protocols and service standards during high-pressure situations.
Required Qualifications:
- High school diploma or equivalent; further education or certifications in dispatch or related fields are advantageous.
- Minimum of three years of dispatch experience, preferably within the maintenance or related industry.
- Proven experience in emergency dispatch operations, demonstrating the ability to handle urgent service calls effectively.
- Strong familiarity with dispatch software such as BuildOps, Econz, and ServiceChannel.
- Excellent communication skills, attention to detail, and the ability to work under pressure.
Work Schedule:
- On-site position based in Corona, CA.
- 7AM to 4:30pm M-F with options for rotating weekdays depending on preference.
Let's Talk Perks:
- Competitive Salary: Reflecting your experience and critical role within our operations.
- Full Training: Comprehensive training on our specific systems and protocols.
- Benefits Package: Includes health, dental, and vision insurance, plus options through our AFLAC employer plan for supplemental insurance needs.
- Retirement Savings: Benefit from 401(k) matching to secure your future.
- Career Development: Opportunities for growth and advancement within the company.
- Referral Bonuses: Earn up to $2500 for every successful referral with no cap—keep referring, keep earning!
- Employee Discount: If you need maintenance at home we offer it at a discounted rate.
Salary Range: $21-25 per hour DOE.
Location: Based in the dynamic community of Corona, CA—your expertise makes a significant impact here.
Ready to Join Our Team? At RC Maintenance Holdings, Inc., we value your skills and dedication. Join us and play a key role in our continued success in the commercial maintenance industry!
RC Maintenance Holdings, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, or genetic information.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Home weekly
- Morning shift
- Overtime
Work Location: In person
Salary : $21 - $25