What are the responsibilities and job description for the Customer Service - Call Center position at RC Willey Home Furnishings?
Customer Service - Call Center
Starting Pay: $18.00 Per Hour
RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
WHAT YOU WILL GET:
- Flexible, friendly work environment
- Paid Time Off Starting your first day
- Paid Holidays
- Excellent Employee Purchase Discounts
- A Tuition Reimbursement program
- Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
- Access to Company medical clinic and services
- Paid Parental Leave
- Annual Company Profit Sharing
- 401(k) with company match and more!
WHAT YOU WILL BE DOING:
- Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
- Provide phone assistance to delivery, customer service, and store departments
- Follow-up with customer issues and service requests in a timely and professional manner
- All other duties as assigned
WHAT YOU WILL BRING ALONG:
- Excellent customer service and problem-solving skills
- Must have the ability to handle difficult situations with customers
- Basic computer and typing skills needed
- Must be able to multi-task, pay attention to details and follow through with assigned tasks
- Must be dependable and self-motivated
Join Our Team! Click on the link below to complete an application.
Salary : $18
