What are the responsibilities and job description for the Customer Service - Parts Department position at RC Willey Home Furnishings?
Customer Service- Parts Department:
Starting Pay: $16.50 Per Hour - Monday - Friday from 7:30 AM to 4:00 PM. (with flexible schedule).
RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
WHAT YOU WILL GET:
RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
WHAT YOU WILL GET:
- Flexible, friendly work environment
- Paid Time Off Starting your first day.
- Paid Holidays
- Excellent Employee Purchase Discounts
- A Tuition Reimbursement program
- Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more.
- Access to Company medical clinic and services
- Paid Parental Leave
- Annual Company Profit Sharing
- 401(k) with company match and more!
WHAT YOU WILL BE DOING:
- Contact customers to schedule return services to their home to replace parts that have come into stock.
- Order parts for our in-house repair shops including tracking the ordered parts through the manufacture and updating the status of those parts in the RC Willey System.
- Track and update Bench Stock parts.
- Order parts for customers, quoting price of parts to customers and taking payments from customers.
- Maintain open lines of communication and provide status updates to customers.
- Interface in a friendly and positive manner with customers, vendors, associates.
- Resolve parts issues and problems in a timely and effective manner.
- All other duties as assigned.
WHAT YOU WILL BRING ALONG:
- Typing skills 35 words per minute minimum.
- Must be self-motivated and able to work with minimal supervision.
- Google email, docs, drive and computer operating systems and procedures.
- Strong communication and interpersonal skills needed.
WE WILL HELP YOU SUCCEED:
We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
Join Our Team! Click on the link below to complete an application.
We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
Join Our Team! Click on the link below to complete an application.
Salary : $17
