What are the responsibilities and job description for the Customer Service Tech position at RC Willey Home Furnishings?
Customer Service Tech - Reno
RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
- Flexible, friendly work environment
- Paid Time Off Starting your first day
- Paid Holidays
- Excellent Employee Purchase Discounts
- A Tuition Reimbursement program
- Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
- Paid Parental Leave
- Annual Company Profit Sharing
- 401(k) with company match and more!
- Mechanism replacement
- Upholstery and tailoring / steaming and spot cleaning
- Wood touch up
- Ice maker installs
- Refrigerator, washer and dryer door swing changes
- Minor and major frame repairs
- Clock repair and part replacement
- Glass and mirror replacement
- Lift chair repair including motor replacement and wiring
- Leather upholstery conditioning
- Leather touch up and repair
- Long distance travel in some circumstances
- Mattress inspections
- Excellent customer service and problem-solving skills
- Ability to count and manage cash transactions as well as process credit card payments
- Basic computer and typing skills needed
- Must be able to multi-task, pay attention to details and follow through with assigned tasks
- Minimum of 2 years experience working in a repair shop including upholstery, woods and mechanism knowledge
- Must be dependable and self-motivated
We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
Join Our Team! Click on the link below to complete an application.
