What are the responsibilities and job description for the In Home Service Technician position at RC Willey Home Furnishings?
In Home Service Technician:
Schedule: Tuesday-Saturday, (Sunday and Monday Off).
Compensation: Compensation will align with the candidate’s experience level and the role’s responsibilities.
WHAT YOU WILL BE DOING:
We are looking for an experienced In-Home Service Technician to repair, replace, and restore damaged furniture, upholstery, leather, and appliances for our customers. This role involves performing in-home services such as wood touch ups, tailoring, steaming, spot cleaning, and mattress inspections, as well as troubleshooting and repairing complex mechanical components. The technician will also administer Pro Shine treatments for stainless steel appliances. Some long-distance travel, including overnight stays, is required. If you have strong mechanical skills, attention to detail, and a passion for customer services, we'd love to hear from you!
- Replace, fix and repair parts for customers pertaining to damaged merchandise including wood, upholstery, leather, appliances and accessories.
- Perform in home repairs including tailoring, steaming and spot cleaning, wood touch up and mattress inspection.
- Replace and repair complex mechanisms for various items.
- Administer and treat stainless steel appliances using Pro Shine.
- Same long-distance travel required including overnight stays.
- Other duties as assigned.
JOB REQUIREMENTS:
- Be at least 21 years old with a valid Utah driver's license and good driving history.
- Exhibit excellent interpersonal and communication skills in all situations.
- Be able to perform well under stress and have good problem-solving skills.
- Demonstrate effective written and verbal communication.
- Be able to listen actively and work well with customers.
- Possess leadership qualities, good organizational skills, and demonstrate dependability.
- Be self-motivated and able to work without supervision.
- Prior experience in repair and an aptitude to make merchandise as good as new.
- Ability to lift up to 100lbs, handle and move awkward merchandise as well as work in tight areas.
- Have a good understanding of the RC Willey computer systems and basic computer skills.
WE WILL HELP YOU SUCCEED
We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
Join Our Team! Click on the link below to complete an application.
