What are the responsibilities and job description for the Small Electronics Specialist position at RC Willey Home Furnishings?
Small Electronics Specialist
RC Willey is seeking a knowledgeable and detail-oriented Small Electronics Specialist to assist customers with product inquiries and ensure product quality. In this fast-paced role, you’ll provide expert guidance on small electronics, manage inventory, and assist with order fulfillment. We’re looking for a customer-focused individual who is committed to delivering exceptional service and upholding RC Willey’s high standards of quality and professionalism.
Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
- Paid Time Off – Start accruing from day one
- Medical, Dental & Vision Insurance
- 7 Paid Holidays – Plus, we’re closed every Sunday
- Generous Employee Discounts on merchandise
- On-Site Company Medical Clinic
- Paid Parental Leave to support your growing family
- Associate Referral Program
- Life Insurance
- 401(k) with Company Match to build your financial future
- Wellness Incentives
- Annual Profit-Sharing Incentive
- Career Growth Opportunities
- Tuition Reimbursement for continued learning
- A Fun and Supportive Work Environment – Be part of a team that values collaboration, recognition, and a great workplace culture
- And more!
Key Responsibilities
- Assist customers in finding the right small electronics, including Apple products, wireless phones, tablets, cameras, and more.
- Provide a warm, friendly greeting to every customer who enters the department.
- Stay informed on the latest products and features, reviewing new tech and sharing knowledge with the team.
- Update security settings on displays and ensure merchandise is correctly tagged.
- Handle cashiering tasks like processing sales, opening credit applications, managing returns/exchanges/price matching, and balancing the cash drawer.
- Maintain reports, track follow-ups, and ensure great customer service after the sale.
- Help customers make confident buying decisions and leave with a positive shopping experience.
- All other duties as assigned
Skills and Qualifications
- Experience in sales and working with electronics is a plus
- Experience in cashiering
- Must be self-motivated
- Able to reach company sales standards
- Excellent customer service and problem-solving skills
- Must be able to multi-task, pay attention to details and follow through with assigned tasks
To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.
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