What are the responsibilities and job description for the Receptionist position at RCA Healthcare?
JOB SUMMARY:
Greets visitors to facility ensuring proper sign in/out procedures are followed. Follows building security protocols to ensure resident safety. Answers phones and transfers calls to appropriate resident room or department. Performs administrative duties for all departments as requested.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Welcomes visitors into facility and ensures they follow established proper sign in /sign out procedures for the facility
- Performs administrative support duties as assigned by facility department heads; typing, copying and mail delivery
- Maintains the copy room ensuring supplies and paper are replenished; checks for faxes and distributes to appropriate parties
- Answers all facility telephone calls, transferring to appropriate resident, staff member or department.
- Uses facility intercom system for making announcements and paging staff as requested
- Sorts facility mail received and places in proper mail boxes for staff and residents
- Maintains resident list and resident mail instructions
- Completes missing items report
- Ensure safety procedures are followed. Ensure all doors are monitored to avoid resident elopement from facility.
- Make door tags for new residents as requested
- Attends all required mandatory in services
- Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance Program when performing work functions.
· Any duties as assigned by supervisor
